Travel update (Covid-19) | Book & Travel With Confidence


Iceland Travel Safety Information

Your wellbeing is important to us. During these new & rapidly changing times, we want you to travel with confidence in Iceland. That's why you'll find all the safety information you should need on this page. And remember, we are always here to support you if you have additional questions or concerns.

Last updated: 5 November 2020

Facts About Iceland and Covid-19

Here are 4 quick facts on how Iceland has been handling the Covid-19 outbreak:

If you are considering a visit to Iceland, you can also take advantage of Nordic Visitor's new Book with Confidence Plan, detailed below.

For information on all Nordic Visitor destinations, bookmark our Travel Updates page.

Getting here

Iceland is open for travel, with restrictions, for residents of EEA and Schengen Area states from 15 June 2020. The border of the Schengen Area   is also open to 14 external countries, including Canada, Australia, and New Zealand from 1 July.

The EU Member States are reviewing the list of countries whose residents may enter the Schengen Area every 2 weeks (14 days) from 1 July 2020.

Airlines flying to Iceland

We will continually update this list as more routes to Iceland are announced. Information is taken from the official website of Keflavík Airport   and is subject to change. Last updated on 26 October 2020.

Flying to Iceland from North America

  • Icelandair: From July -  Boston Logan (BOS). 

Flying to Iceland from the UK & Ireland

  • easyJet: From 14 Dec - London Luton (LTN).
    From Jan 2021 - London Gatwick (LGW).
    From 20 December - Edinburgh (EDI).
    From 26 December - Manchester (MAN).
  • Icelandair: From July - London Heathrow (LHR).
  • Wizz Air: From Jan 2021 - London Luton (LTN).

Flying to Iceland from continental Europe

  • Air Baltic: From July - Riga (RIX).
  • Air Greenland: From June - Nuuk (GOH).
  • Atlantic Airways:  From June - Vagar, Faroe Islands (FAE).
  • Icelandair: From July - Amsterdam (AMS), Copenhagen (CPH).
  • Lufthansa: From 2 July - Frankfurt (FRA).
  • Norwegian: From 2 July - Oslo (OSL).
  • SAS: From June - Copenhagen (CPH).
  • Transavia: From June - Amsterdam (AMS).
  • Vueling: From 29 March 2021 - Barcelona (BCN).
  • Wizz Air: From August - Dortmund (DTM), Gdansk (GDN), Katowice (KTW), Krakow (KRK), Milan (MXP), Vienna (VIE), Warsaw (WAW), Wroclaw (WRO).

Health & Safety measures

We care about your wellbeing

Learn what to expect and how to stay safe during your trip to Iceland. These recommendations and procedures cover health and safety best practices for before and during your tour.

Before your tour

  • As a general rule, we have always strongly recommended that all customers should have comprehensive travel insurance to meet all contingencies.
  • Please check the safety requirements and recommendations of your flight providers in advance to pack appropriate items such as hand sanitisers or face masks.
  • Most airlines require their passengers to wear a face mask during the flight. And of course, if you feel more comfortable wearing a mask, feel free to pack one for your tour.
  • Please be aware that from 31 July, until further notice, people in communal spaces must follow 2-metre social distancing. Whenever 2-metre social distancing rules cannot be respected, face masks should be used. This includes situations such as on domestic flights and ferries, in hair salons, massage parlours and other personal service establishments.
  • Hand sanitisers are widely available in Iceland, but we recommend bringing a travel-size bottle with you.
  • If you are unwell prior to your tour, and have a fever or flu-like symptoms, don’t worry. With Nordic Visitor’s Book with Confidence Plan, you have flexibility to rebook your tour without losing any money.

Arriving at Keflavik airport

  • From August 19th, all travellers arriving in Iceland will be required to undergo two COVID-19 screenings and quarantine for 5-6 days in between tests.
  • All travellers will be tested once at the border and a second time several days later. Until travellers have received the results of the second testing 5-6 days later, they will be required to quarantine.
  • Please note that these are the requirements today, however, the government is evaluating the border rules every two weeks. For more information on the quarantine process, please click here
  • The frequency of cleaning in air terminals has been increased. There are also more hand-sanitiser stands in terminals.
  • Information videos on behaviours to prevent contagion are shown on screens in terminals, and informational posters on appropriate responses to possible infection have been put up in terminals.
  • Frontline staff at Keflavik Airport have been provided with guidelines from the chief epidemiologist of the Directorate of Health in Iceland.

During your tour

  • We are working closely with our trusted suppliers on health and safety protocols to ensure that cars, buses, hotels and other venues will be regularly cleaned and are safe for travel.
  • From 31 July, 2-metre social distancing in communal spaces becomes a legal requirement. In situations where 2-metre distancing is not possible, such as on domestic flights and ferries, or in hair salons other personal service establishments, face masks should be worn. 
  • All travellers are encouraged to take precautionary measures to protect themselves and others, such as washing hands frequently and using sanitisers. 
  • It is highly recommended that you download and use the Rakning C-19 app, which is available for iOs and Android devices.

24/7 support while in Iceland

  • We are here to support you 24/7 while on tour. You will receive a helpline number upon arrival, allowing you to connect with a travel consultant for urgent matters.

Your responsibility

  • As a good traveller, your personal responsibility is to follow guidelines issued from the World Health Organization (WHO) regarding hygiene practices and social distancing requirements.
  • It is highly recommended to download and use the Rakning C-19 app, which is available for iOs and Android devices.

Healthcare & Safety in Iceland

Iceland is a peaceful country with modern healthcare services and low levels of crime and pollution. Here are some at-a-glance facts for your reassurance:

  • Iceland has a universal healthcare system, including free in-patient hopsitalisation for insured travellers. We strongly suggest that you have comprehensive travel insurance for this reason.
  • Iceland's healthcare system is highly rated by international standards, ranking ahead of countries such as the USA, Australia and the UK

For detailed information on Iceland's healthcare and local safety advice, read our health and safety page.

Book with Confidence Plan

Take advantage of this special programme, designed to give you peace of mind when you visit Iceland in 2021.

These terms apply to new bookings of Early Bird tours made from 23 September through 19 November 2020, with arrivals starting from 1 May 2021 to 30 September 2021. For Iceland winter tours, the offer is valid on selected packages and arrivals between 1 January and 30 April 2021.

  • Risk-free booking: free cancellation insurance on Early Bird bookings means you can rebook your tour dates or cancel your trip without losing any money you paid.*
  • Affordable deposits: you can book your dream tour with just 10% deposit.*
  • Free Covid-19 test: we will cover the cost of Covid-19 tests required to enter Iceland.*

*Terms and conditions apply - read the details on the Book With Confidence Plan page.

Frequently asked questions

We are continuing to monitor the situation and are providing regular updates. Below are answers to some of the more common questions that Nordic Visitor customers are asking.

Quarantine is not required unless you test positive on arrival, or come into contact with someone who has tested positive. 

To enter Iceland you will be given an alternative to quarantine. You simply take a quick PCR test that detects Covid-19 at the airport. This test will be offered free of charge from 15 June to 1 July, and will cost ISK 11,000 per test after that (or ISK 9,000 if paid in advance). ISK 11,000 is equal to around USD $80, AUD $116 , EUR €71 or GBP £65.

As a Nordic Visitor customer, you can send us proof of payment for your Covid-19 test and we will refund this cost.

In the event of quarantine, accommodation is covered by the government of Iceland, and further tests or treatments will be free of charge. As part of our Book With Confidence Plan, Nordic Visitor also offers exclusive guarantees that protect your tour payment, as well as our 24/7 phone support line as standard.

All you need to do is send us proof of payment for the test, such as a receipt, and we will refund you the fee. You can choose between a refund to the same credit card you used to book your tour, or a service upgrade for the same amount.

Following the test, you can leave the airport. You do not need to self-quarantine at this point, but should take preventive measures to protect yourself and others from infection.

You can expect to receive your test results within 24 hours, usually on the same day, or the following morning for those arriving later than 17:00. Your test results will arrive through the app (Rakning C-19), or through a text message. If you test positive, you will receive a phone call notifying you.

Please note: from 31 July 2020, travellers staying in the country for 10 days or longer must take a second PCR test, 4-6 days after arrival. 

In the event that you test positive, you may be offered to undergo further tests to determine whether or not you have an active Covid-19 infection. In the case of an active infection, you will be required to self-isolate and will be provided with accommodation at a specialised isolation centre at no cost to you. Read more details on isolation requirements here  .

During this time, you will have access to Nordic Visitor's 24/7 customer helpline for support from our local travel consultants.

Yes. Our consultants have organised many trips for customers who are booking for summer 2021, with an Early Bird discount currently available. You can also choose from a selection of winter tours from January to April 2021..

If you’re considering overseas travel in 2022 instead, we are currently taking bookings for Self-Drive and Privately Guided tours, wherever these are available in our destinations. Selected Guided Small Groups packages are also available in 2022.

Yes, you can Book With Confidence with Nordic Visitor’s flexible booking terms. You will never lose money on your Nordic Visitor tour booking.

Through our Book With Confidence programme, you will not lose money on your Nordic Visitor tour. You can alter your booking dates on one occasion with no change fees, or you can cancel and receive your payment back as a combination of refund and travel credit, depending on the amount of notice provided. See our Booking Terms for more information.

You can expect some changes, but some of them could be beneficial. The way that people travel will naturally change for a while. This brings a few positive points such as fewer crowds at major attractions, as well as quieter roads and landscapes. One of the unique benefits of Iceland is that nature is always open.

Our guided small group tours have always featured smaller groups of up to 16 people at most. In response to Covid-19, we at Nordic Visitor are doing everything we can to ensure the safety of our guests on our small group tours.

We have put in place safety procedures in accordance with the guidelines set by the Icelandic Directorate of Health. At the start of your tour, our guides will go over these procedures with the group. Our vehicles are equipped with hand sanitiser, and the mini-bus and major touch points will be sanitised regularly, and the bus thoroughly cleaned at the end of each day.

Yes. You can change your booking to a self-drive tour, without any change fees.

If you are feeling ill or think you may have symptoms of Covid-19, you are encouraged to contact the health care helpline through the app Rakning C-19, the information portal www.covid.is, by phone by dialling 1700 or, if calling from a foreign phone number, at +354 544 4113.

If you are unsure of what to do, speak to our consultants on Nordic Visitor’s 24/7 helpline. We are always here to help, answer questions and provide advice.

Safety resources

We have gathered a list of official governmental and health organisation information.

Icelandic government and tourism advice:

Contact us

It's understandable if you have additional questions, and we welcome you to get in touch with us. Nordic Visitor staff members are here for you, to answer your questions and hear your concerns.

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