Overall this experience massively exceeded my expectations. I will be leaving many reviews as soon as possible and will absolutely use this company again. 

To echo my earlier comments, the trip was fantastically thought out and felt very personalised to us. We even had one adviser, Kristín, get in touch with suggestions to reorganise our day to ensure we could maximise our time which was great. I'd like to thank you for organising such a perfect trip in what has to be one of the most beautiful and friendly places I have ever been! I have nothing but positives to bring back from this trip and would highly recommend you to others

I cannot recommend this company enough. They have been polite and helpful throughout the entire process, enabling us to have a relaxing yet adventurous holiday. Norway itself was wonderful and all services involved- trains, boats, hotels were outstanding. We will be coming back for sure! 

The service provided by Nordic Visitor was excellent and we had one of the best and most enjoyable holidays we have ever had. It was a pity that the offices have moved out of the centre of Reykjavik as we would have liked to have visited to thank Klara in person.

This is my second booking without Notdic Visitor, and I am even more impressed at how customised Ævar was able to make our tour. He accommodated everything we wanted to do, and it was so easy dealing with him. Everything on the trip was absolutely fantastic. The only thing we wanted was more time!! 

The welcome pack was fantastic and the simple inclusion of a local mobile was a masterstroke!  We honestly cant say enough good things about Nordic Visitor and Iceland in general.  A very Beautiful country and we will certainly be coming back for a summer visit

We both put this down as our best holiday ever. we loved it. The itinerary was superb and the map with marked places together with the vouchers and printed material invaluable.. we had many highlights - and loved the places we stayed - particularly Hofsstadir, Vogar farm and Sel. The marked route was great and we did follow the advice given (mostly!) with some forays to explore once we were comfortable with the setup. The food was excellent everywhere. We did the history students walking tour on the day we left which was excellent and we would recommend as a good way to learn about iceland and the city.

The hotels were great, especially the one in Copenhagen and Flam. Everything was so well organized an thought through I.e. the hotels were positioned closely to the train station. We had enough time in each of the places we visited as well. The night in Flam was perfect timing to slow down the trip and relax a little! Excellent experience, timely communication. Very easy and low maintenance which is exactly what I want when booking with an agency.

We would congratulate Nordic Visitor in the manner the holiday was planned/organised. We had no issues during our stay. The hotels were well located in relation to the train stations, and were of a high standard. The voucher system worked well and presented no difficulties. Pity about the rain in Bergen, but the locals told us, that it always rains in Bergen. Already recommended the trip to friends. Thanks for all your assistance prior to the visit.

The tour was highly enjoyable. We visited some wonderful places. Whilst we like to be independent, the organisation of our transport and accommodation was very good and allowed us to really relax and unwind. There are many places we'd like to return to. More time in Norway is certainly on our agenda!

Our guide was exceptional, she was very knowledgeable, and fun company. She included all sorts of wonderful "extra stops" which made the tour very special.

The service we received from Cicci was excellent : prompt replies to my email questions and up-to-date information about everything. She was extremely helpful, pleasant and efficient in all she did.

Quality of hotels was exceptional value for money. The service provided by staff at hotels and car rental exceptional. Best tour operator I've ever used. From the first point of contact very professional and fully understood my needs from the trip.  Airport collection and collection for car rental, exactly on time. Collection for our flight home exactly on time.  Iceland, the best county I've every visited cant wait to return.

Super jeep was good and our driver was very friendly and informative. He had everyone laughing and screaming crossing rivers and driving off road. But most memorable moment was the snow mobile on the glacier. The instructors where first class from start to finish. All the family came back with such big smiles on their faces. Nordic staff where very helpful and always available to answer questions no matter how trivial. Thank you for organising such a amazing holiday that will stay in our memories for a lifetime.

Top marks to Kolbrún who was excellent, well informed and gave advice which was much appreciated.

We booked a combination trip to Stockholm, Copenhagen and Oslo with Nordic Visitor and we had a wonderful holiday. We cannot speak highly enough of the people we dealt with at Nordic Visitor and are now recommending them to everyone we meet. Their levels of professionalism and personal attention went way beyond our expectations and we will use them again. If going on this trip we recommend upgrading to first class rail travel and the commodore cabin on the ferry as these made the travel experience between cities very enjoyable. And if you want to experience the best smorgasbord ever then book a table at the Veranda restaurant at the Grand Hotel Stockholm, simply amazing!

All the accommodation was excellent. The places we stayed were interesting, beautiful, varied and of a very high quality. Obviously some very careful research went into them. Thank you Arnar! ...The scenery and natural features were exceptional and so accessible although I don't think Nordic Visitor can claim credit for that! We got very lucky with the car being upgraded for free as this made a massive difference to our driving comfort. We also got very lucky in that my dive tour of Silfra was private. I was the only diver with 3 dive masters...Overall we had an exceptional trip and were very impressed with Iceland, its culture, its people, its beer and its Geology. We hope to come back! Thanks Arnar, you did a brilliant job and good luck learning to dive!

Once again many thanks. This being the 2nd time we've used Nordic Visitor (the first was in Tromsø Norway) we would certainly recommend you and use you again. Takk!

Thank you for help us to have an absolutely amazing time in Norway. A stunning country that we were able to fully experience thanks to your package that pre booked accommodation and transfer. Far less stressful that I thought it would be...

We were very impressed with everything you did for us.  All the arrangements worked as planned and the information you provided about the tour was excellent. We would have no hesitation in using Nordic Visitor again 

We had a great holiday in Iceland with the whole itinerary organised by Nordic Visitor including all the hotels and the hire car. Thanks to the great organisational skills of the company everything went according to plan. We were picked up at the airport and taken to our hotel and given a bag of books and maps with our route and intinerary. The following day we were taken to collect our hire car and then we had a wonderful 10 days touring the south of the island. Even before we arrived in Iceland we were most impressed with the services of Nordic Visitor. They tailor-made our trip to suit what we wanted to do, always responding promptly to our questions and a toll free number to phone meant we were also able to speak to them beforehand. I cannot praise them too highly and would certainly use them again as well as recommend them to anybody. Thank you Nordic Visitor.

We had a great holiday and we were delighted with all the arrangements that Nordic Visitor made for us which all went to plan. We had never heard of Nordic Visitor before we booked but found them on the Internet when we were researching holidays to Iceland. We particularly liked the opportunity to contact our consultant on a toll free number in advance to discuss our requirements. The consultant was able to adapt the tour in the brochure to meet our needs and was very prompt in contacting us with a bespoke itinerary and a quote.  We were very pleased with the documentation we received on arrival. The map of Iceland and the itinerary were particularly useful, especially with suggestions for activities. We had said that we were interested in hiking and we were given ideas on potential areas to explore.

Overall we had a fantastic holiday, helped a great deal by the good weather!  We had planned for a lot of rain, but we just followed the sunshine around the country. Moving on every day or two was quite hard work but because of doing that we saw a lot of the country - which we loved. Everyone we met was so friendly and enthusiastic, keen to talk to us and to tell us about themselves. The fact that everyone spoke perfect English took a lot of the stress out of a foreign holiday and we would both love to be back there right now! The quality of the sunshine and the air was quite exceptional, the long sunny evenings were a bonus and the lack of crowds made such a pleasant change from England. The organisation of the holiday worked well, with trains, boats, planes and hotels all linking up well. In most cases we managed to walk from our hotels to railway stations.

Very high standard keep it up

Great trip, enjoyed the freedom of not having to worry about tour guides and groups while on the holiday, but having the luxury of someone with local knowledge make all the bookings and design the itinerary.

Anita was very helpful leading up to our trip. After visiting her on our last day she was friendly and interested to hear about our experiences. The holiday was for our 10 year anniversary so we wanted it to be something special, and it definitely exceeded our expectations.

All arrangements for the tour went well no issues of any sort, all very efficient.

The holiday was brilliant, absolutely fabulous to experience norway from South to the North. Totally trouble free holiday that more than met expectations. The country and cities looked wonderful, and the sledding with the huskies was unforgettable .  Great memories . Thank you.

Excellent documentation, all tours were of a very high standard, in particular the guides.  We particularly liked the attention to detail in providing us with glasses to watch the solar eclipse.  A magical and unforgettable experience.  Another visit to Iceland is not out of the question.

We enjoyed the holiday so much that we want to return  to Iceland to see more of the wonderful country. Nordic Visitors could not have done enough for us. We arrived in the middle of a storm and our whole holiday had to be re-scheduled but amazingly we only missed off seeing one thing on the itinerary. A fantastic and memorable holiday.

Hotel Choice was excellent, best hotel I have stayed in and the best breakfast as well. The tours/excursions that were picked/included were very good, especially the Northern lights tour with Arctic Fishing Tours. They took you in a mini bus away from the weather into Finland to get good skies, provided warm weather gear, tripods, took you snow shoeing, took your photos with the lights on their camera and put them in a drop box for collection later along with a map of where you went and you got dinner as well. Very good experience much better than going on an over crowded coach style tour....My travel consultant Sara was excellent and provided very good service.

Really excellent holiday, thank you. We only booked a few days in advance and received excellent speedy service.

We used Nordic Visitor to book our Iceland new year trip fairly last minute. Can't fault them - we had a fantastic experience and the whole process was so straightforward and felt effortless. Before travelling we were in regular contact with our agent (Hafdis) who was quick to respond on working days and answered all our questions. We were free to book extra activities as and when we found them (which we did a few times!) rather than booking them all ahead of time. They were easy to contact whilst in Iceland as they gave us a local mobile phone with credit. We got upgraded rooms in half the (fantastic) hotels we stayed in and our car was upgraded too. Thanks for your help - our trip was great!

Alexandra was really helpful when our flight was delayed and we were messed around by the airline. Even though our flight did not arrive till gone midnight (9 hours late!) we were still collected by the driver while others were left stranded at the airport - very impressive. The maps and books provided were excellent and allowed us to plan our time and get the most out of the holiday. Overall the accommodation was excellent and experience was amazing.

I have already recommended Nordic Visitor to all my friends, family, acquaintances, In fact anyone who will listen to me! The experience and the organisation of the tour was exceptional. I couldn't fault it in any way. The Hotels were lovely. The people were very nice. In fact the whole experience was exceptional. It is a holiday I shall not forget for a long time. Looking forward to coming back.

We had a fantastic holiday all round and are very likely to return. The information supplied by Nordic Visitor concerning the volcanic activity was very timely and helpful too. For us the self-guided tour worked perfectly.

Everyone we met was friendly and helpful…Express Iceland is not for those who want to relax their time away on holiday. It is a jam packed, whistle stop adventure which enables you to see a taster of all the very best that Iceland has to offer. We loved it! There is so much to see in Iceland that a trip can seem a little daunting. The tours that Nordic Visitor offered made it easy to decide what we wanted to see and Larus, our travel consultant, was always happy to answer any questions we had. Our trip was fantastic and Nordic Visitor made it so straightforward. When you travel as a family, it is extremely reassuring to know that all the details have been taken care of.

All aspects of the trip exceeded my expectations and the service from first contact to arriving home was excellent. Thanks for the hard work that you put in and the variety of accommodation was just what was required. A truly memorable stay in Iceland which I hope to repeat soon.

As it was the first time that I had taken my family away I was very nervous. I am so happy that I chose to go with Nordic Visitor as everything went so smoothly. They sent emails of the tour plans a couple of weeks in advance so we could see in detail what we would be doing. When we arrived we were met at the airport by a wonderful driver who was happy to tell us all about the sights we were passing and had fantastic knowledge of the area. He gave us the welcome pack which was a clearly explained and well presented itinerary of our package. All of the tours guides were friendly and fun. I travelled with my sons (16 & 11) and they both had an amazing time. We didn't see the Northern Lights but it's worth noting that if the lights don't show the ticket is valid for 2 years so it may be possible to try again. Everyone in Iceland speaks fluent English and all menus are translated.

Even though, I couldn't see any northern lights, it was a good experience to visit Iceland. And it was easy to travel there with Nordic Visitor Tour.

From the prompt and efficient email advice from Larus when first asking about self drive tours around Iceland and personal preferences, etc - to the amazingly detailed personalised schedule and marked out map we received before setting off, we have been so impressed with Nordic Visitor. On arrival you are met by a driver who hands over your bag with your mobile phone (with NV's contact details preprogrammed in), another huge road map book and your various trip vouchers. We used the phone a couple of times to call Larus and to call the hire car company for advice when we had a tyre blowout miles from anywhere on a gravelled road (typical!). Nordic Visitor offer a first class service and should be rightly proud of all the excellent feedback they get. We were concerned about the potential costs in Iceland, but now we are home and reviewing our spend, we think the holiday cost is excellent value and we were not as horrified by the overall further costs as we had expected to be. Our 4x4 Ford Kuga was actually surprisingly economical with fuel.

We chose the 'quality' room package for the Iceland Full Circle self drive and were more than happy with all the accommodations we had except one 'blip' which we were pleased that NV's response as soon as we got home and confirmed in more detail what we had reported by phone at the time. Now we are home, our advice is that this is a well planned tour to see the main highlights all the way round - with just enough time for your detours for photo's, hiking or various other pursuits - depending upon sunset times for your trip. If doing again we would break the trip over in Eggilsstadr for one night, and use the time available to go over to Seydisffjordur and the perhaps down the Lagarfljot area - we had to push through here onto Myvatn and wondered if we were missing much, plus that is a long days drive. I think we would also have an extra night at Hotel Budir at the end of the trip, it

We had a wonderful time in Iceland and thought that the whole trip was organised very well indeed. The documentation supplied was excellent and we felt like we were travelling independently but with the full support of experienced local people. Iceland was amazing and as you travel around the coast the scenery just seems to get better and better and we found our vocabulary constantly consisted of words like stunning, beautiful, fantastic and wow. Thank you for a superb trip.

Dear Ms Eiriksdottir 

First and foremost, allow me to congratulate you and your team on the fantastic itinerary and well put together welcome pack. I've travelled quite extensively and often tend to do bookings directly with the attractions and hotels as experiences with travel agents/tour operators has proved mediocre or sometimes downright disappointing. However, the Nordic Visitor is a lovely exception. Right from the itinerary to the welcome back and the thoroughly professional and considerate driver pick up (Harold I believe was the gentleman's name), it has been a pleasure to start my solo trip to what seems to be an amazing country.

Thanks ever so much

From the moment of booking to our return flight NV and Alexandra made the whole trip a once in a lifetime experience. Even the weather was perfect although I'm not sure they had anything to do about that!

The booking process was simple and clearly explained everything we were booking and the extra options available. Our hotel preferences were almost perfectly met and the one choice we couldn't get in (Ranga) was substituted with Hotel Anna, which was the gem of all the lovely hotels we stayed in. Alexandra worked so hard to meet our requests and got upgrades where possible, adding welcome luxury to our tour.

The standard sights (Reykjavik, Gulfoss, Geysir, Blue Lagoon) have to be done - all are very memorable! What really stood out though were the days we toured the south of the island. Walking behind a waterfall at Skogafoss, driving through incredible ever-changing landscapes with glaciers within touching distance, black beaches and whale-watching at Vik, snowmobiling on a volcano, glacier-walking, Watching seals swim in beautiful Jokulsalon in the middle of a blizzard and an hour later climbing a waterfall in warm sunshine. A truly unbelievable place.

We'd highly recommend all hotels we stayed in: Hotel Reykjavik Centrum (we had the incredible deluxe room with a balcony and mezzanine bedroom, Grímsborgir (luxury cottage was huge and hot-tub in -10C a first), Geirland (lovely remote farm hotel), Northern Lights (and yes we saw them a couple of times!) and the stunning Hotel Anna (don't be fooled by the pics, they really don't do it justice - it's intentionally rustic but very clean and excellent service and food; the whale and horse steaks were to die for).

If you're visiting Iceland and you want zero stress, 100% enjoyment and a flexible, efficient and very friendly booking process focused entirely on your requirements then choose NV to look after you.

Speci

Was by far the best organised trip we have been on, Iceland is such a beautiful place, and Nordic Visitor made it all so easy and pointed out all the best places to see. Our Contact Erla was excellent, very helpful. Loved the champagne and chocolates on arrival at first hotel, a really lovely touch. We have fallen in love with Iceland. Thank you.

We booked our Moonlight Safari trip through Nordic Visitor and from the word go they were brilliant. The emails regarding deposits, itineraries and assistance were prompt and very detailed.

On arrival in Svalbard we were picked up by a pre-arranged taxi and our accommodation and tours lived up to the explanations on the website.

Nordic Visitor are the tour company to travel with when visiting the Svalbard region of Norway.

Fantastic communication and organisation by our agent. He was prompt and helpful when dealing with all of our enquiries. By far the best company we have had the pleasure of booking with.

Thank you very much for the excellent level of service and the helpfulness of all the staff. We had an unforgettable holiday and you enabled us to travel to some exceptionally beautiful and fascinating places. Thank you so much!

The hosts at our hotel were the best I have ever had the pleasure to meet, the food was also the best and the whole experience was totally brilliant.

I felt overall very happy with service provided, especially communication about the volcanic eruption before we left and the glacial flood at Vik whilst we were there. Mobile phone very useful, GPS was very useful and the boys loved the DVD player. Really enjoyed the holiday. Thanks.

The service provided and information received before the tour was excellent. The standard of accommodation was excellent, for me the best experience was sleeping in the national park, however every single hotel was wonderful. We had the best guide-driver we could dream of. For us he was more than a guide. I have a deep respect and admiration for Asgeir who helped us to discover, understand and fall in love with this beautiful country. He adapted himself so kindly to our needs and tantrums! My daughter keeps talking about him. I do not exaggerate when I say he is her hero. Now everyone knows him in France and in England. I was not expecting such high quality standard of meals. My favorite was a meal at the last restaurant where every single dish was a delight (Hotel Ranga). It was definitively the best restaurant along with the sea food bar in Reykjavik. Ask Thora for the name. It was also very nice to meet her in Reykjavik. The weather has been with us as well. Every landscape and natural feature have been a festival of emotions for us. Icelandic people are welcoming, and friendly. They love and respect the countryside and people. I am very happy that my daughter (9) had the chance to visit and enjoy such a magical country where elves, nature and modernity live together in harmony. I did enjoy this tour deeply. It was the best holiday I never had.

Larus made the whole experience of organising the holiday very enjoyable.  We are not seasoned travellers but this experience has given me no doubt in using Nordic Visitor again to book a holiday in the future to another Nordic destination.

Thank for all your help, much appreciated as it felt like a more personal touch to the holiday

The organisation and the information were fantastic and would highly recommend Nordic Visitor to others

The places we stayed were delightful. We felt we experienced a range of well chosen accommodations, with very friendly staff and excellent food. In particular, we really enjoyed Hotel 13?in Bergen and Hotel Union in Geraingerfjord. 

Your company is terrific.  Everything was thought of and documentation was great. We loved Iceland

Everything was superb. Both my girlfriend and I were delighted with every aspect of the trip, from the booking, all the way through to the accommodation, transfers, and activities. Utterly perfect

The day tours were excellent, particularly the ones from Hofn, Isafjordur and Akureyri.  We are really grateful to the guides on these tours for making them so interesting and special.  

Just wanted to say we had a really lovely time on our 'grand tour' of the Highlands and Islands. We hadn't realised how many mountains Scotland had! And how beautiful the scenery. All our accommodation was great. Thanks for organising it.

The accommodations were all very clean and the beds in all of them were very comfortable. Hotel staff were always helpful. The range of accommodation from former boarding schools to new hotels was interesting in itself and the variety added to the tour. The meals provided were excellent and high quality. There was also a delicious variety of food.  Our guide was possibly the best guide I have ever had on a guided tour. He shared with us his enormous knowledge of Iceland and made every effort to provide us with an understanding of the geology, history and social development of Iceland. He had a great sense of humour and was kind and caring to everyone.

I felt that the organisation by Nordic Visitor was excellent both before and during the tour. There was always someone on the telephone to answer queries before I arrived in Iceland. There was a small change to our itinerary and great efforts were made to compensate for that with an extra evening meal and additional visit to a small farm as well as a trip on a trawler in the Western Fjords. These were much appreciated. My friend Lesley Hallett and I visited the Nordic Visitor Office in Reykjavik after our tour and were delighted to meet some of the staff. We recorded a short video of some of our immediate reactions to the tour.

Even though we did not have the opportunity to meet with Helga in person we felt extremely well looked after by all her hard work and planning before and during the trip, and would completely recommend her and the Nordic Visitor team, you are all wonderful! We would have loved to drop by the office to tell you in person how much fun we were having but we squeezed in extra activities so didn't end up having time to do so. We had asked for a tailored trip which was a day longer than the tour on the website, and Helga organised this effortlessly. We also requested a combination of comfort and superior rooms and again she organised this with no trouble. The comfort rooms were pretty nice to stay in, occasionally having hot-tubs outside and always delicious food at their restaurants. The superior rooms we stayed at were incredibly memorable and really completed our honeymoon experience. It was fantastic to be welcomed at our first hotel by a bottle of champagne and chocolates from Helga & Nordic Visitor as it was our honeymoon, and we also appreciate that Helga informed the hotels we were staying at - we received even more sparkly wine and chocolates en route! It was the most fantastic honeymoon we could have imagined, thank you so much for organising it for us.

We loved our entire package with Nordic Visitor and our tour guide was fantastic. We enjoyed the small group atmosphere very much (there were 6 of us). We saw several tour groups of many, many more and would not be interested in a larger group, so the Nordic Visitor tour suited us perfectly. 

We would like to thank you for your efficiency and charm, for providing sufficient assistance at the start of our holiday to enable us to enjoy it to the full and 'independently', I.e. Without further assistance during the holiday. We felt that the hospitality and leisure industries of many other countries would benefit by learning about Nordic Visitor's professionalism.

I couldn't have been happier with my trip to Iceland. Everything was easy and taken care of. No hassle getting picked up late. All of my guides were friendly and informative. I can't wait to book another trip through Nordic Visitor. 

There are so many positives that I just done know where to start, brilliant service from day one, we are looking at coming back and booking with you to do all the bits we couldn't get round to!

Found on Google and selected option from website.....then Helga took over and made it ours and special.. nothing was to much trouble and all the hard work was done.

If any UK clients want to ask any points then do contact me.

We did a 10 day tour with 2 days extra in Reykjavik - hire car package and all accommodation Went like clockwork only better...

well worth getting the info pack posted over as it has all the details you need to plan your trip (I paid for some guides but they stuff was as good or better)

A very interesting and well planned tour with overnight stops on good accommodaton. The areas marked on the map by the agent indicated all the interesting places to see on our tour, all of which were within very easy reach of the main road. An odeal holiday for anyone with any mobility problems.

Although choosing via the internet can be suspect we found your company to be friendly, professional and efficient and we were pleased with the service which we received through your representative.

Everything went extremely well & efficiently.

I would highly recommend Nordic Visitor to any potential clients. They are an extremely professional company with lots of experience that means your holiday will run smoothly. Every detail was thought through, and when I had queries, Hafdis was able to answer them or sort them out quickly. My children and I loved this holiday - we all agreed it was the best we have had, and I want to thank Nordic Visitor for making this possible. When I was researching the holiday, I looked at a number of different options with a number of different Travel Agents, but I am so glad I chose Nordic Visitor. I will very much look forward to my next holiday with them.

Booked a 10 day self drive tour of Iceland via Nordic Visitor. Nordic Visitor arranged our complete itinery, arranged a hire car, booked hotels, mapped our route, arranged a pick up from the airport. 

The hotels were great, travel connections were flawless and the provided map and instructions were accurate and easily followed. All in all the holiday of a lifetime, without any worries

We were delighted with our accommodations, especially on the DFDS overnight ship from Copenhagen to Oslo. It made such a difference and the buffet was superb.

Everything was well organised and ran smoothly.

The whole service was excellent. Kolbrun kept us informed beforehand of the arrangements she was making and answered our queries promptly and clearly. All the timings and arrangements worked out with no complications leading to a relaxing and thoroughly enjoyable holiday.

The service we received at all our locations was excellent and the free upgrades were much appreciated and very unexpected.

Thank you for a wonderful trip it really made our anniversary something to remember

All hotels were great, and we seemed to have the best rooms they had available...I emailed Helga many times, asking questions, getting information and then tweaking the itinerary. Every time she replied it was prompt and couteous, full of helpful hints and tips and she was paramount in the success of our holiday. I am only sorry that I didn't have enough time in Reykjavik to come into the office and thank her personally. I think your company is great and would recommend it to anyone.  Your staff are well-trained and that makes all the difference.

Best tour I have ever been on (I have done a lot of tours across 19 counties) unfortunately I only had a few days in Iceland, Nordic Visitor made them special and so memorable I am planning to come back one day and do a longer tour with Nordic Visitor. Highly recommended.

Very thoroughly planned with a good variety of accommodation. We stayed during the solar eclipse; two pairs of solar viewer glasses were included in our welcome pack - one of many thoughtful touches. Very quick procedure on returning the hire car.  They later returned our camera to the hotel when we realised we'd left it in the glove box.

Very professional guides for the tours that were organised for us with comfortable & exciting vehicles to transport us for the Northern Lights tour and on the Snowmobile Adventure & the Golden Circle tour.

My contact at Nordic Visitor, Perla Magnúsdóttir organised the trips for us in a professional manner, with lots of information and did an amazing job. Our trip with Isak who took us on the Snowmobile Adventure & the Golden Circle trip made our day so much fun and was very informative. We had an amazing trip on the Glaciers and would thoroughly recommend the trip to anyone who visits Iceland.

The guides where very help and tried their best for us to see a much as possible considering the weather which was out of there control, we did not mind that they re-arranged the scheduled stops.

Had a great experience, the people the places and the weather, would not be a visit to Iceland without the weather, the sunny mornings, the snow blizzards in the afternoon, the rugged beauty that brings you in to be part of the landscape, the whispering song that comes in on the wind that is Iceland, the calming melody (stay awhile and recharge),

My adult son and I decided to go on a rather last minute trip to Iceland. An internet search led me, amongst others, to Nordic Visitor and was reassured to see they had achieved a Trip Advisor Certificate of Excellence in 2014 which was an incentive to feel confident in the quality of the trip and ultimately was the Company I chose to go with.

I booked a four day, three night Northern Lights, Super Jeep Safari for myself and my son which we took in early February. We chose Quality over Comfort for our hotel and were not disappointed as Hotel Borg was just superb as well as being centrally situated and therefore everything was on our doorstep in downtown Reykjavik. Guðrún Eiríksdóttir was our contact in the office at Nordic Visitor and bearing in mind the short notice, she organised our accommodation, tours and all the paperwork without a hitch. She was super efficient as was always good in communicating via email so I always knew what was what. Again, very reassuring!

From the moment we arrived and got in the waiting taxi at the airport until the end of the holiday when we were collected at the Hotel Borg to be delivered back to the airport, the holiday was one to remember. In such a beautiful country, with fast changing weather, excellent people, fun and interesting places to go to, fabulous knowledgeable guides on the tours (particularly Halldron of Amazing Tours who was brilliant) and delicious food, I shall not forget these few days.

Hotels and guest houses an interesting mixture of styles. All good in their own way. We liked best the ones "in the middle of no-where". We were delighted to have found your company on the web and were very impressed by the quality of your service.

We all thoroughly enjoyed the trip to Iceland and the itinerary was well planned. It was very Christmassy, food was excellent, people were polite, friendly and accommodating. It was unforgettable despite us not being lucky enough to see whales or the Northern Lights! My 87 year old mother engaged with all the activities - even the snow shoe walk - with the exception of horse riding. We all wished we had stayed for 2-weeks!

A noticeable aspect of Icelandic life is how close one is to the great outdoors and how uncrowded it is. We only witnessed queues and crowding on our arrival at the Blue Lagoon, though not in the water.

Significantly I must state how reasonable we found our experience on several occasions:

We ate in Perlan Restaurant and on settling the bill the head waiter refused payment for our kids because they had hardly eaten anything - which was true, but the fact that they had hardly eaten anything is not uncommon but the fact that a buffet restaurant did not take payment was.

On settling my bill at the Blue Lagoon I reported that our towelling robes had gone missing from the pool side where we had left them and no charge was made, but more significant not also for the towels, or slush puppy drinks and with an apology for the 'inconvenience'!

The inclusion of an Icelandic mobile phone was sensible and was used it on several occasions to order taxis. It came in especially useful when I reported to your 24 hour emergency number that my wife's essential medication had become separated from our luggage at London Gatwick airport during the security checks. The person who handled the enquiry was very prompt and efficient and we obtained the Thyroxin within hours.

I will retain fond memories of Iceland and will love to return.

My brother had used Nordic Visitor the previous year to visit Iceland and he was all praises so we decided to do the same and we were not disappointed. Jelena, our travel consultant was exceptionally helpful and informative and genuinely friendly. The only real issue we had was we experienced a burst tyre on a Sunday and she did all she could to make sure we could find a replacement, including having a tyre shop opened only for us! Would highly recommend Nordic visitor to anyone and everyone! Iceland, is by far one of the most interesting and inspiring places we've been to. It sits on top of a giant volcano so the scenery is very different to anything we've experienced before. A must visit for anyone who appreciates nature at its purest!

The tour we booked was a perfect introduction to Scandavia and Norway in particular. The pack of documents we received was excellent and we were particularly impressed that the route had been highlighted including the ferry locations / timetables. The highlights noted in the itinerary were well thought out and offered fantastic sight seeing. All our questions before departure were answered fully and promptly by Bjarni and the booking processs was easy. As we received the itinerary well before departure we were able to make enquiries about parking at each location directly with the hotel and all of them responded with excellent information. The car we were given for the tour was perfect and the driving experience in Norway was a real pleasure.

Accomodation was excellent, friendly and in good locations. This was a great vacation. The service from Nordic Visitor excellent. The emergency updates regarding potential disruption due to volcanic activity were very much appreciated and demonstrated excellent customer service.

I was very pleased with the whole experience. My thanks to Kolbrun who was always quick to reply to my emails and questions. She was very helpful throughout. I liked the hotels selected and the locations they were in. Overall the holiday was a great success and I am sure at some stage we will book another holiday through yourselves.

We had an excellent holiday although it was a shame that we didn't see the Northern lights. Purely down to the weather though. Overall the communication and planning of the holiday went very smoothly and everywhere we went we were treated very well. The chosen accommodation was, in all cases, superb.

Nordic Visitor was the only travel agency that really took the time to understand what I was looking for instead of merely sending me pre-fixed packages. Jelena was my travel adviser and she was very efficient and helpful. Can really recommend their work.

The Winter Activity Week was an excellent introduction to Iceland. It was very well organised but with plenty of time to relax. The accommodation was of a high standard and the staff at all three hotels were pleasant and helpful. The super jeep tours were amazing and the guides were very informative. We learned much about the beautiful landscapes but also the culture and attitudes of the Icelandic people. We have fallen in love with the country and its people, who have a wonderful sense of humour and are very proud. We also like Icelandic beer (visit the Micro Bar in Reykjavik) and food (Tapas Barinn also in Reykjavik) and can therefore say with some certainty that we will be returning one day!

Communication from Nordic Visitor was fantastic! Talking with the consultants, it was almost like talking to a friend who was giving advice & knowledge about their previous vacations, rather than a faceless travel consultant. I would recommend Nordic Visitor to anyone.

What a beautiful, vast, diverse country. Nordic Visitor ensured we had all the advice needed to tailor-make the holiday to our exact interests and abilities. We took our two youngest children and they were accounted for in suggestions of things to do and see. We all had a fantastic time. Thanks Gudrún.

This was a special holiday we had been planning for over a year to celebrate our Golden Wedding Anniversary and thanks to your careful planning for us it was a holiday that we will treasure for the rest of our lives. Thank you.

My wife and I decided we'd like to see the aurora borialis before we died. Initially it was going to be a cruise to Norway, but she suggested Iceland.

We are so glad she did. Nordic Visitor asked what sort of holiday we wanted and fixed everything up, including tours to many very interesting sites. Our driver on the initial tour, Pauli, told us a lot about present day Iceland, touching on economics, politics, geography and some interesting cultural references. For example there is a unique museum in Reykjavik specialising in one particular body part. 

The holiday included a visit to the Northern town of Akureyri from where Nordic Visitor has arranged for us to spend an afternoon with a very creative performance artist, Anna Richardsdottir,. Fanatic, not the sort of opportunity one has on most trips.

we were to join an expedition specifically to see this phenomenon. 

Our flight was met as promised at Keflavik Airport, and we looked forward to a meal and a restful evening. However, there was a Northern Lights tour available the same evening. 

Although a bit knackered by traveling for 12 hours we decided that it would about double our chances of achieving our objective if we joined it. 

Our guide on this trip told us that conditions were good, we would be driving for about an hour to a site with little of no light pollution and adjacent to a cafe run by a friend of hers. Soon afterwards, she said "It's beginning! If you look out of the right side of the bus you can see it"

We were on the left side and couldn't see anything. A few minutes later she told us we should be able to see it from both sides. We looked out, there were some streaks in the sky, they could have been moonlit clouds, not very convincing. But when the bus stopped, and we got out for an unobstructed view,

It was reassuring to know that help, if needed, was available from the very friendly Nordic Visitor office. The mobile phone which was provided was a nice touch. The personalised information pack was extremely comprehensive & useful. Food was of a very high standard. Icelanders are extremely friendly. The scenery was breathtaking & only left us wanting more! Yes, the rather shy Northern Lights did make an appearance. A real "WOW" holiday!!!

From booking the holiday, being met at the airport, exellent hotel and accomodation, the friendliness of all the people we met, exellent food and stunning country I can only say we are already looking forward to a return trip.

I booked a Nordic Visitor Tour for my partner's 40th Birthday just after Christmas and it was fantastic, we had such a great time. Nordic Visitor's staff were really helpful, there are really well organised. We received all the documentation we needed when we arrived at the hotel including a map, a guide tour as well as a mobile for ermergencies. The hotel we stayed in was very nice and very well located in the city centre although it was quite noisy with some bar or night club next to the hotel which kept us awake. But that's the only complaint we would have as everything else was great. The holiday cottage was fantastic, lost in the wilderness, it was like staying in a ski chalet with its own hot tub outside. We rented a four wheel drive which was part of the package and here again no problem at all, the car was in prestine condition and I would definitely recommend a four wheel drive if you want to travel a little bit further as some of the roads can be challenging.

The highlight of our trip was spending New Year's Eve in Reykjavik. It was out of this world, an explosion of fireworks for at least two hours. It was probably one of the best , if not the best New Year's Eve we ever had! If by chance you are going at this time of year I would recommend watching the fireworks from outside the Cathedral, but beware if you have children as in Iceland there are no restrictions on fireworks and anyone can fire them from pretty much anywhere and we had a few passing by dangerously near! But do not let this putting you off as there were fantastic firework displays.

So overall, I would definitely recommend Nordic Visitor as a tour company as well as the Northern Comfort self-drive package. We are really hoping we can come back one day and see the Northern Lights as unfortunately we were not lucky that time.

As we had never visited Iceland before we didn't really have any idea about where to go in the week we had. Erla Sonja arranged everything for us, including amending our tour slightly to allow us to stay an extra night. We all thoroughly enjoyed our week in Iceland and will definitely come back, hopefully for longer next time - we will definitely do it through Nordic Visitor and will most definitely recommend you to anyone else who wants to visit Iceland or anywhere else you cover.

Kristin was very helpful and answered my many questions promptly. The mobile phone provided for cases of emergencies is a nice thought from Nordic Visitor.

The most enjoyable holiday we have been on. The Icelandic people always made us very welcome and had high standards of service. Everything ran according to plan; very impressive.

Hi Klara,

We are back home now having returned from Gothenburg yesterday.

We had a wonderful trip in Stockholm helped by the unusual kindness of the weather gods. Both the excursions were excellent; especially with a good guide/driver who took us through the Viking tour. We felt that it would have a better experience to start with the city tour rather than end our trip with it. The hotel location was very central with excellent facilities. All in all both of us felt that we were well looked after and were very impressed with the quality of service.

Nordic visitor centre arranged a really enjoyable self-drive tour around the south of Sweden for us. They provided a personalised service, tailoring the tour to our particular requirements. We found them friendly and efficient, even providing us with a mobile phone for local use. They seemed to have thought of everything.

We started and ended our tour in Stockholm. Getting acclimatised to driving on the right, in a left-hand drive car, on unfamiliar busy Stockholm roads was something of a challenge, but the quality of the car exceeded expectation, and more than made up for those hairy moments. Most of the hotel accommodation was very good, and we particularly appreciated those hotels which included an evening meal as part of the price. With the benefit of hindsight, we may have preferred to spend more time in each place and cover less ground. I have no doubt that the Nordic Vistor centre would happily have arranged the tour accordingly, had we asked them to do so. We were given maps and suggestions of sites worthy of a visit.

Some of the scenery in Sweden is stunning, Stockholm is fascinating and cultured, the little towns most picturesque (Ystad probably being our favourite), the glasswork legendary, and castles and museums abound. It was an excellent place to visit for a holiday in June - albeit that we hadn't anticipated freak temperatures above 30 degrees centigrade, and hadn't the right clothes with us! But I guess we can't blame the Nordic Visitor centre for that.

I would highly recommend Nordic visitor to my friends and family, everything ran so smoothly, everything was covered and I didn't need to worry about a thing. 

Couldn't fault it.  Everything was very well organised.  Nothing was too much trouble for Helga.  She arranged birthday surprise for Martin upon arrival.  She booked additional food tour for us too.  We had a fantastic time and Nordic Visitor (and Helga) helped make it so.

Very pleased and a big thank you to Sofia in her prompt responses to our initial queries.  We are truly satisfied customers 

We loved Iceland, the people and we have a myriad of experiences to reflect back on. What a fantastic holiday. It worked smoothly from beginning to end. Thank you Nordic Visitor and in particular Dagny.

The holiday was amazing, we loved it so much and both want to move to Iceland!  we fell in love with the country completely.  we had such a great experience booking through Nordic Visitor that I have already been recommending you to friends and colleagues.

The overall experience exceeded our expectations and was a truly wonderful experience. The husky sled transfer from the airport was amazing. Every trip we did had helpful, happy and informative staff. 

We were very impressed with the service. Lots of information, and very well organised. The accomodation was excellent quality and the pick up from the airport and from our accomodation to car rental was exactly on time as described and very efficient. The ideas of places to visit / itinerary were very useful. We had a fantastic holiday and hope to visit again I would strongly recommend your services to my friends. You made a dream holiday come true. Thank you for listening to our requirements and tailoring the holiday for us.

All the accommodation was of a high standard,the day tours were brilliant and very well guided and the food was of a high standard. I cannot stress how much my wife and i were impressed with our guide, he was extremely knowledgeable about Iceland and nothing was too much trouble, I must say that after travelling the world Iceland is one of the best places we have ever visited and we will return one day.

Overall a fantastic holiday, beautiful scenery, wonderful food and very friendly locals!

Our overall experience with Nordic Visitor was very positive from start to finish.  We were impressed with the friendly and knowledgeable staff, the arrangements made with hotels, car hire firms and activity organisers and the wealth of additional information provided.

The hotels gave 110% i couldn't have asked for more. The people where so helpful, friendly and knowledgeable of their area of both road conditions, the sights especially the local gems. I so wish Iceland was my home.

We had a great trip and were extremely impressed with the service we received from Nordic Visitor. The level of detail we were given to help us  with the trip was excellent. All the hotels were of a very high standard. We will definitely use Nordic Visitor again for any trips to the Nordics.

The organisation was superb and everything was very clear. We managed to see most of the recommended high spots from the wonderful itinerary which was prepared for us - plus a few other extras. We managed seven hot bathing experiences and only had to pay for two of them! The Hotels were excellent - very friendly people too, and we managed to see the northern lights at one of them at 1.00 am!! Fantastic holiday.

It was lovely.  The organisation of the trip was perfect, stress free and perfectly pitched. The variety of guest houses was excellent, the tour suggestions relevant and gave us a wonderful snapshot of Iceland. I will definitely use Nordic Visitor again and I can't think of a higher recommendation.

Helena resolved a few queries we had about travel arrangements very efficiently. The information given was very comprehensive and useful. The hotels were outstanding in all respects, particularly the Hotel Continental in Oslo. All the food was very good. The level of personal service was excellent by all staff. All of the trips ran very smoothly.

Outstanding overall service. We had a problem with a charge our bank made on our payment of the deposit and your finance department were prepared to make alternative arrangements if needed when we were paying the balance. Excellent customer support.

WE are widely travelled and this tour is a highlight. From the word go you have paid meticulous attention to detail, but in a very friendly way. Kolbrun was prompt in her replies to our sometimes trivial questions. There were no omissions to the detailed information and it was provided in an organised format. This holiday certainly had the WOW factor!

I have always wanted to visit Iceland for the geology and scenery. I had the chance to go with my grown-up daughter for a week and we booked with Nordic Visitor as they offer such a great range of trips and activities. The attention to detail was exceptional. All our chosen activities were fitted into the basic tour including horse riding, Blue Lagoon, glacier walking and whale-watching. Vouchers for car hire, accommodation and all activities were arranged in order of use, so were super easy to use. We also explored a little outside the itinerary, by asking the local Icelanders for recommendations, and by doing this found some hidden gems, like the Soil Conservation Association, and a wreck of an American Navy DC-3. It was a fantastic experience and we would love to go back. Thank you to Nordic Visitor for all your help xx

We have just returned from a week's self touring holiday of Reykjavik and Southern Iceland, arranged through Nordic Visitor. From the moment I first contacted the company I knew I had chosen wisely. Their agent, Helga, was efficient, courteous, prompt with responses and very patient as we tweaked our trip. Her suggestions gave us a custom-made itinerary which took us to the best that Southern Iceland had to offer. After 2 nights in Reykjavik, we stayed at different hotels every night and they were all great. Granted a few didn't look much from the outside, but inside they were brilliant and we had the best rooms they had to offer. Our mid-way stop was at the Fosshotel Vatnajokull, near Hofn, and the view from the window was of three glaciers - awesome. If you are thinking of a holiday in Iceland then use Nordic Visitor and always ask for Helga - she was brilliant.

Hotels were all in really good, central positions, close to transport links and city centres. This did mean one of the rooms was noisy (Copenhagen Scandic Palace) on our last night, as it overlooked a side street with busy restaurants; if we had been staying longer we would have asked to move rooms. Overall, this didn't detract from our enjoyment,  though.

The standard of transport was excellent, from the limousines that collected us from the airport, to the cabin on the ferry from Denmark to Norway, to the trains. The rail journey form Stockholm was particularly lovely - comfortable, fast and quiet trains, gorgeous scenery, and we crossed The Bridge, too. The time spent in each city was just long enough to absorb the essential elements that made each one special, and it was really interesting to be able to compare their similarities and differences. The holiday felt much longer than nine days.

Excellent service from the word 'Go'. Kolbrún was very efficient and very helpful. At one point on the holiday there was a discrepancy between what was on our voucher and what the hotel thought were the arrangements for the evening meal, but after a quick e-mail from me she sorted it out there and then...

We were very impressed with the efficiency of everything which Nordic Visitor organised. The accommodation was varied and very friendly. The hand- annotated road map was especially useful. We saw things which we would not have found ourselves because they had been highlighted on the map or in the itinerary. An especial highlight was the haycart puffin tour at Ingolshofthi. (please excuse my spelling!) We stayed at the Foss Hotel at Faskruthsfjordur and found the exhibition in the hotel about the french fishermen most surprising and interesting.  Car hire was also an efficient and quick affair, much better than our last car-hire experience in France. We had not realised just how large Iceland is and we would love to return to see the rest of the country.

All services, from pick up at the Airport to the return bus service and including accommodation and meals, were to a very good standard and problem-free.

From the very beginning the service we received was first class and any queries we had were quickly and efficiently answered. Our holiday was totally trouble free and was exactly tailored to suit our requirements. Many thanks.

Dear Helena, We are now back home in England. I just wanted to say thank you from me and Rosie for organising our holiday so efficiently. We had the most wonderful time and we were quite sad to leave! I think we have fallen in love with Norway! All the hotels and excursions were really good and we loved the snowmobile and dog sledding. The Snow Hotel was amazing. The Trollfjord trip was incredible also. And we saw the northern lights 3 times! This was quite possibly the best holiday we gave ever had. So thanks once again, it was a pleasure to be looked after so well by you.

This was the first time we visited Iceland and booked with Nordic Visitor. We were very impressed with Nordic Visitor and namely Gudrun - our travel consultant. We booked ourselves on to the "Iceland Winter World" tour which was very well organised. I recommend this company to anyone and I'm looking forward to our next Nordic holiday.

Fantastic tour would recommend to anyone. Great communication from the time I enquired to arriving at the airport and our guide Trausti was amazing really made it an enjoyable and memorable trip I will never forget.

Really excellent holiday, thank you. We only booked a few days in advance and received excellent speedy service.

The tour was very well organised. We didn't have any problems with any aspect of the booking of the trip. Contact from Nordic Visitor employees was polite, helpful and responses were sent quickly. We'll definitely return to Iceland and would use Nordic Visitor again.

Nordic Visitor is awesome. From our pick-up at the airport to having to re-arrange our departure time, the whole experience was seamless. We are absolutely in love with Iceland and the experience Nordic Visitor provided was a big part of that.

We have just returned from Iceland where we enjoyed a self drive tour arranged by Nordic visitor. Our advisor listened to our requirements which included the better hotels and included the golden circle tour. We especially enjoyed our trip to the glacial lagoon at Jokulsarlon.

A pretty long drive from Vik where we stayed the night before and on fairly tricky roads as there had been a good snowfall but worth the trip. Absolutely gorgeous.

The hotels were of a good standard generally especially Hotel Borg in Reykjavik a delightful Art Deco hotel. there is not a great deal of choice but Hafdis did a great job all round.

Iceland is expensive but we thought the tour good value for money with good information packs and also a mobile phone provided for our use while in Iceland. Reassuring with the snow.

We had a wonderful holiday in Iceland thanks to Nordic Visitor. What an amazing country. I have eaten Puffin, Horse and Reindeer which I hadn't done in the past. We saw the Northern Lights, geysers, glaciers, and waterfalls. Thank You.

Thank you so much, we had a wonderful trip and Nordic Visitor and in particular Cecilia were wonderful. You have made it a special and memorable time for us and we thank you for all your work and attention to detail. You are amazing!!!!

Ozkan is a mountain guide in Turkey so he is very aware of the preparation needed to enable a smooth trip of the sort we experienced. We both felt the service we received was outstanding. We did not use the GPS that came with the hire car because with the quality of the maps and information provided there was no need. All the places we stayed were very welcoming, very clean and the breakfasts, especially the bread, were often outstanding. We were also very lucky with the weather but doubtless that is beyond your control! 

We would just like to say thank you for your superb organisation, excellent provision of information and selection of places to stay that helped us to have an outstanding holiday. Binlerce teşekkürler (a thousand thank you)!

As someone who has been to Iceland many, many time (mainly for work) it is great to see how a local firm can be so much better than booking anything else.

Usually I do self booking for everything, however I was finding great difficulty putting together a trip where all the hotels have availability for the dates we wanted. My wife found Nordic Visitor and we contacted them.

The request was something along the lines of "we want the full circle, however we want to do it in reverse, and we want to specifically at this hotel, etc..". Within 10 days they (Alexandra) had managed to do everything we wanted and the price was very reasonable (Iceland has never been cheap, but it more affordable now than it was 20 years ago when I first started going there).

Everything from the initial pick up at the airport, through to hire car, hotel bookings, literally everything ran smoothly without any problems whatsoever. 

They are a professional bunch and I highly recommend them.

We really enjoyed our stay. Everything was clearly explained and easy to follow. It was the first holiday I had taken my family on abroad so I was nervous about the details. Nordic visitor tours were amazing, everything was organised perfectly and written clearly. It was a magical holiday.

Our trip was amazing. The hotels and day trips were all very good. Hilmar was brilliant before we flew out to Iceland. Always very quick to respond, friendly and very informative with any questions we had. Was so lovely to have a bottle of champagne and lovely chocolates waiting for us in our room when we arrived. It made the start to our honeymoon very special. Thank you so much. We even got to see the Northern Lights too on our second attempt. Superb holiday - thank you so much.

Our holiday was exceptionally well organised. Iceland is an amazing country and there is so much to see. It was great to have an itinerary but be able to stray from it if we wanted. Overall, one of the best holidays we've ever had!

If you are a first time visitor to Iceland, and are unsure the best way to go about booking your hotels, must see views, and for peace of mind, this company is the way to go.

Organisation was excellent - saving us the headaches of flight booking, car hire etc. Information pack was comprehensive with interesting suggestions. Our information pack failed to arrive before we left home (but we were in Norway for a week before our itinerary started). Delighted to find it waiting for us at check in at our Oslo hotel. Any concerns I had were promptly responded to and effectively dealt with by Kolbrun. Delighted with our holiday and by our experiences of Nordic Visitor, and cannot recommend highly enough.

My husband, a friend and I recently completed the "Express Iceland" self-drive tour and had an unbelievable time! Working with Nordic Visitor exceeded all of our expectations. I wish Nordic Visitor serviced the entire globe! Their excellence and professionalism were demonstrated in three ways:

1. Perfect Package Deal

The self-drive packages include a recommended itinerary, airport transfers, a rental car with GPS, accommodations with breakfast, a cell phone, a 24/7 emergency number, and endless helpful tips and information (inc. driving in Iceland, packing prior to trip, details on sites and excursions, weather, etc.). In other words, it's everything you need and more to ensure you have fun and peace of mind when traveling this beautiful and rugged country. It's great value for the money spent. They handled our special requests (adding an extra day and changing our party size) promptly and happily. We did our own independent research yet it overlapped with most of what Nordic Visitor gave us.

2. Flawless Execution

We were all impressed with the quality and quantity of information that we received once we booked the self-drive package. Yet we were blown away by the packets of info we received when we arrived. Nordic Visitor provided a printed copy of the day-by-day itinerary and the site highlights book they had emailed us. They had a voucher for all of our package features (rental car, accommodations, airport transfer) so all we did at each location was hand them a voucher - so easy! The cell phone had Nordic Visitor saved in the contacts. The GPS had the key sites and some of the hotels already loaded. The road map of Iceland was color coded and the location of each accommodation was circled with the name and date of check-in written in. There was a book with details of every city and site with driving info. Wow!! They thought of every detail so we d

From the word go Larus at Nordic Visitor helped us plan our holiday perfectly, and enjoy it to the maximum. We wanted a 5-6 day trip taking in some superjeep experiences both from Reykjavik and up in the north around Akureyri as we didn't want large coach groups or anything too touristy. The Superjeep trip to the Eyjafjallajokull Glacier and black sand beaches south of the island was phenomenal, and as the other couple in the jeep had booked to do a glacier hike, the guide asked if we minded combining the two trips which would prolong the day by a couple of hours which we were all thrilled about, and boy was it a great decision! Despite rain the six of us did the glacier hike which was amazing fun! An arctic char lunch followed by bouncing up and down sand dunes on the black sand beaches was excellent.

Up in Akureyri we were booked in to Hotel Kea which was lovely, and this was a good job as we ended up having to stay an extra night due to a snow blizzard which closed Akureyri airport... apparently they had not had snow all winter, but this more than made up for it as I've never seen snow like it! Our day trip to Myvatn (courtesy of Saga tours) was the highlight of our trip and picked perfectly for us by Nordic Visitor... the weather was beautiful - crisp but with sunshine - and our guide Sigi (who was the star of our whole holiday) took our jeep 'skating' on a frozen lake with us still inside it which was hilarious fun, before going off road round lava fields and up the side of an enormous crater amongst other things. Finally, the part of our holiday we had been waiting for: Jarbodin Nature Baths. These geothermal pools were stunning. With a little snow falling, perfect blue sunshine, and snow capped mountains as a view, my friend and I had the most lovely soak in the warm water, almost in splendid isolation. Nothing like the crowds at The Blue Lagoon which we had heard from some people to avoid in favour of Jarbodin. And they we

Just got back from a brilliant week in Iceland courtesy of Larus at Nordic Visitor who sorted 5 great hotels over 6 nights and the ideal vehicle in a Ford Kuga 4WD. in particular going above and beyond the call of duty to encourage us in taking his recommendation of Hotel Volcano in Vik and Blue Lagoon Clinic....both of which are the closest to boutique hotels and were by far the best 2 hotels in our amazing holiday.

Also the pickup from the airport was great as was the level of printed info handed to us by our driver.....not to mention the invaluable GPS and local mobile......everything was seamlessly covered! Will use these guys next time we visit the Nordic countries as great value

There are not enough superlatives in English to express my experiences, lets go with:

Fantastic - Well organised - phenomenal - excellent value for Money -

An extremely well organised and thus enjoyable holiday; Nordic Visitor (and Alexandra) should be extremely proud of this level of customer service. Last minute changes to the hotel bookings were dealt with extremely efficiently.

Thank you

Nordic Visitor were very helpful during the duration of the whole tour. I would like to say that Thordis was particularly helpful when I experienced difficulties after being caught in a snow blizzard and became trapped in my vehicle. The back up service an support was excellent and helped me greatly during a difficult time.

Thank you. Very organised, amazing place and the tours were fantastic. All communication from booking to travelling was fantastic and brilliant. Thank you!

We have traveled independently many times but with a short stay of one week decided that going through a travel company would help us make best use of our time- and the ability to do a 'facilitated' self guided tour was perfect for us. We all agreed it was the best short break holiday we have ever had THANK YOU!!

Our overall experience was very good and we would definitely be happy to recommend Nordic Visitor to friends and family.

We chose Nordic Visitor because of the excellent range of activities offered. The itinerary was really well thought out and planned, and the tour allowed us to experience the best Norway has to offer. The personal meeting at the hotel [on arrival] is an excellent service—it allows you to ask all the questions you need, and the phone was an inspired idea—it’s really nice to have that facility.

Brilliant, Palmi. Thanks!

P.S. Iceland is next...  

Dear Maria We both just wanted to write to thank you so much for your efforts in organizing our honeymoon to Iceland. We had an amazing time and loved Iceland very much. We have recommended you and Iceland to a lot of people. You were very friendly and made us feel very welcome. And booked us into some beautiful hotels. Thank you again. Love from Jen & Matt

This is the first time I have used a travel agent for arranging my travel and tour, it is an experience I have thoroughly appreciated and feel everything had been considered and included. I will definitely use an agent for a trip like this again.

Absolutely superb in all aspects from start to finish. Would definitely use again and recommend to anyone interested in visiting Iceland. 

This was an amazing tour for us to take as a family holiday (with teenagers) giving us a little insight into each country. Clearly planned to make the most of each city.  

Excellent service and a well organised trip. The ease of getting about was further helped by the amazingly good English spoken by almost everyone we interacted with, even in the more remote areas of the country.  I'd happily travel with Nordic Visitor again, and indeed hope to at some stage.

I was just so impressed with everything.  From the minute I made my first enquiry, till the point I was dropped off at the airport on my return, I felt that I was important to Nordic Visitor and nothing was too much trouble. Can I pay particular tribute to Karolina our tour guide. She is an absolute credit to your company. She really went out of her way to ensure we all had a wonderful holiday. She was professional, diligent, so hardworking and we all fell in love with her.  

We thought that Sofia's organisational skills were excellent. She was professional, friendly and organised some excellent hotels - in terms of location and helpfulness of staff. This was a fantastic holiday. A real adventure that we both thoroughly enjoyed. Thank you for making this possible.

All accommodations were comfortable clean with good bathroom facilities. All breakfasts were generous, did not miss the all English. Out of town locations were excellent. We received a pleasant reception at the airport and informative conversation whilst travelling to first hotel. We found it embarrassingly easy to communicate in hotels, shops and garages without a single word of the native tongue. The scenery of mountains, waterfalls, glaciers, virtual deserts and lupins was stunning and ever changing. Road

It was well organised - all arrangements timed perfectly - good background information in the itinery

The highlighted map was really useful for planning the tour, and all the small written suggestions were the little bits that made the holiday special. 

It was amazing. I had so much fun. The guides were amazing, easy to get on with and really helpful. I can't praise them enough. The tour was so much better than I could have expected and has given me amazing memories and experiences to take back with me. I would, and already have, recommend this tour to anyone.

In general, my experience with Nordic Visitor and the trip they provided for me was exceptional. Everything was well organised, plenty of information, some of the accommodation in the more remote areas was very basic but that is to be expected given its location. Overall, there are no doubts whether or not I would recommend Nordic Visitor - in fact I'm already looking on the website hoping to plan a trip to some of the other destinations.

Nordic Visitor arranged a Grand Tour of Iceland for us (a couple about 60) over 17 days in late May and early June of 2012. From the very beginning we got individual attention from a dedicated consultant based in Reykjavik (thank you, María) and a tour itinerary that took in all the places that we wished to visit, including a night on the island of Flatey (recommended).

The arrangements were flawless; we were collected from the airport, given our pack of travel vouchers, and driven to our first hotel. Then the next day we were collected again and taken to pick up our hire car, all of which went very smoothly. Nordic Visitor lent us a mobile phone, which was comforting to have but which in the event we didn't need. The car came with an excellent satellite navigation device, which we certainly did need, and used all the time!

We opted for the more expensive end of the accommodation, and were very happy with the rooms Nordic Visitor secured for us.

Iceland was wonderful; we were lucky with the weather and so had every chance to enjoy our trip. Top highlights not to be missed were the Jökulsárlón glacier lagoon, a glacier hike at Skaftafell, the wildlife (mostly birds, but an arctic fox too) at Mývatn, and a spectacularly good whale watch tour from Húsavík. We were unable to drive far into the highlands, though, because it was still early in the summer, and some of the roads were still closed.

Overall, we couldn't have wished for better from Nordic Visitor. They gave us a real sense of personal service, we knew that they would have done their best had there been any problems for us, but mostly because of their meticulous planning, there were none.

We loved our self guided tour organised by Nordic Visitor and was a wonderful way to spend our honeymoon. The flexibility to add an extra day into our tour made a big difference to us.  We would definitely recommend any friends visiting the Nordic nations to look at using Nordic Visitor services.

We found Norway to be very beautiful and the people were so friendly and welcoming. Definitely one of the best holidays we have had!

We loved the country of Norway - the scenery, the friendly people, the efficient public transport, the cleanliness - and would love to return some day, maybe to see the Northern Lights!

A friend and I (who live in Australia and UK respectively) were keen to do a self drive tour of Iceland as we could have autonomy and flexibility and avoid the tour bus hordes. We found Nordic Visitor through Google and I'm so glad we did. From start to finish our consultant Hafdís was a gem - informative, efficient, quick to respond, helpful and nothing was too much trouble at all. We chose the 10 day Full Circle tour - which comes with a rental car, pre booked accommodation, detailed road map, local mobile phone, GPS and many suggestions for destinations and activities. We opted for a 4x4 vehicle (highly recommended as there is a fair amount of off-roading) and budget accommodation which was pretty much guesthouses. Standard was really great for this level of accommodation, especially in the more remote areas, but be prepared to share a bathroom and encounter noisy and/or quirky fellow travellers! That's part of the deal anywhere really.

There is so much to say about the trip itself so feel free to send a message if you want more info! Nearly all the arrangements went without a hitch and what didn't go smoothly wasn't due to Nordic Visitor getting it wrong and indeed didn't ruin the trip at all (eg the guesthouse in Reykjavik wasn't aware of my travelling companion's very early arrival and were not prepared). My only negative comment is some of the worthwhile sights might not be on their recommended itinerary so do a little research of your own. Also a bit more time (a day perhaps) in the north east of the country would have been ideal.

I dropped by their office in Reykjavik at the end of the tour (a little tricky to find as it is tucked away on the edge of town) and was pleasantly surprised by a request to do a brief video of our tour highlights for other travellers. I received a beautiful hardcover book of Icelandic photographs for my trouble. Iceland is a

What fantastic service this company provides. They customised a tour to meet my requirements. When we arrived they gave us a complete package of information and everything was perfectly arranged. When I first made an enquiry I told them we wanted to photograph waterfalls and they had marked the map of our route with all the waterfalls. I really recommend them very highly.

All accommodation was really good with good breakfasts. The sightseeing suggestions on the map of Iceland that we received prior to coming to Iceland were very helpful and the detailed itinerary was excellent. All this helped us research these places before we arrived in Iceland.

From our very first enquiry to the end of the tour the service was excellent and the experience was great. 6-star service.

The 'pack' sent to us prior to the holiday had some very useful additional information which helped us decide on extra sites we wanted to see. All the vouchers were easily understandable and the map was very useful (although the sat-nav helped too!)

It has been a truly memorable visit and journey and I had always wanted to see Iceland. The trip was even more fantastic than I had imagined. I now have plenty of memories, photos and drawings to feed my work as an artist.

The accommodation all nights was good, clean and with a friendly welcome...Whale watching was amazing, we saw a blue whale and a humpback and when travelling around the fjords we saw a minke whale, we were so lucky. The drive up to Bakkagerdi was worth it as the puffins were so close.  The trip to vigur island was great, more puffins and so many eider ducks, friendly people and lovely refreshments. Food although expensive was good quality and we catered for ourselves some nights as you don't always want to eat out. The scenery was amazing, exceeded expectations.  On the whole an amazing holiday that all went well, if a bit nervy at times when driving through high mountain passes when it was snowing.

All went well, the tour booking process, car hire, accommodation and transfers all worked like clockwork, thoroughly enjoyed our tour and would book with Nordic visitor again.

My mother and I booked a last minute 4 night holiday to Iceland. Nordic visitor organised the whole thing minus flights. Everything ran smoothly bar a hiccup by a Super Jeep tour operator. When we contacted Nordic visitor for help they sorted the problem within 1 hr, with an even better outcome than the original tour!

Great welcome package plus itinerary etc. other people we know who used different tour operators didn't get this. 

Could not be happier. Thank you so much!

Dear Helena, We are now back home in England. I just wanted to say thank you from me and Rosie for organising our holiday so efficiently. We had the most wonderful time and we were quite sad to leave! I think we have fallen in love with Norway! All the hotels and excursions were really good and we loved the snowmobile and dog sledding. The Snow Hotel was amazing. The Trollfjord trip was incredible also. And we saw the northern lights 3 times! This was quite possibly the best holiday we gave ever had. So thanks once again, it was a pleasure to be looked after so well by you.

Trip was really well organised. Solveig was so helpful and arranged everything so I could just enjoy being on holiday with my sons. Perfect! And the weather was amazing too which helped!

Genuinely - one of the best trips we have ever undertaken. We received a great welcome in Kiruna, our guides were excellent - and made every experience unforgettable! The Aurora... was glorious!

Hotels and guest houses an interesting mixture of styles. All good in their own way. We liked best the ones "in the middle of no-where". We were delighted to have found your company on the web and were very impressed by the quality of your service.

Nordic Visitor handled our enquiries very promptly and brilliantly. We were very impressed by the services and every other little things that truly showed a high demand of care and consideration. Special thanks to Sigfús, our advisor. We will definitely return to Iceland with Nordic Visitor.

Our four-day trip was a non-stop adventure. Nordic Visitor, whom I would highly recommend, put together a bespoke itinerary for us based on our requests. Our consultant, Gudrun, was enormously helpful, especially when we requested an itinerary change with only about 24 hours notice, which she dealt with very efficiently and professionally. The itinerary included a Northern Lights tour, whale-watching and a visit to the Blue Lagoon but the highlight was the Golden Circle full-day tour. My husband and I had done it a few years previously and wanted our three boys (now aged 8, 10 and 11) to experience it as it is a great introduction to this amazing country. Although we had seen most of it before, it felt like a whole new (and better) experience in our own super-jeep with our brilliant driver/guide, Sarah, who entertained us all with stories of Iceland's trolls, buried treasure and Viking history. The boys were amazed (more than we had expected, to be honest) by the stunning scenery, thrilled by the off-road driving and impressively explosive geysir, and totally delighted to be able to let off steam in a snowball fight on a real glacier! We have come home with fantastic memories and cannot recommend this beautiful country enough, even though we only really scratched the surface of all it has to offer.

All hotels were very nice and provided excellent services. It was very good to have restaurants in all of the hotels, so we did not worry at all about finding open restaurants at night in more remote places. We really appreciated our holiday in Iceland thanks to your services and we can't wait to visit another Nordic country! Before we left a lot of people around us were wondering why we were spending our summer holiday so close to the Arctic Circle, but now that they have heard about our experience they all want to do the same!!

Very impressed with the arrangements made - easy to follow independently. Pleased with location and standard of hotels. Delighted with the service you provided from the first email correspondence with Irja, right through to being dropped off at the airport at the end of the tour. Everything was so well organized and easy to follow, the arrangements exceeded our expectations. Thank you for a great holiday!

Just completed our Round the Iceland trip yesterday. all arranged by Maria from Nordic visitor. very highly recommended agency! everything arranged timely, precisely, all we needed is enjoy this wonderful country. as many of you know, Bardarbunga was showing signs of life last week. we were kept up to date by the agency workers, reassured. got all help advise and paperwork on time very happy travellers, will definitely use them again!

My son and I visited Iceland in June/July 2014 and followed the Pearls of North Iceland trip. We arranged our trip through Jelena at Nordic Visitor. Having visited Denmark and Norway I had an idea of what to expect but nothing prepares you for the beauty and friendliness of Iceland. 

The whole experience was a complete joy and the variation arranged by Jelena between urban and rural lodging was the perfect balance for my son ( aged 25 ) and myself ( considerably older! ). 

I would have no hesitation in using Nordic Visitor for my next trip to Iceland and have already advised friends this is the company to use for their trip.

Thanks to Jelena for a well organised and trouble free holday.

Overall experience was excellent, we travelled as a couple to celebrate my 50th birthday and everything went to plan with no problems.

We found the whole experience excellent. People are so friendly and helpful and although we encountered some challenging weather conditions, advice and the helpful “road.is” website helped us sail through. There was a lot of driving, yet stress free apart from a blizzard. Doing a circular tour of the country was so interesting, after the first day we thought it may be a case of "same as" but every day was different and enjoyable. We were lucky 3 nights with the "lights" and some beautiful sunny days wonderful sights and beautiful countryside.

We wanted an Overview of Iceland in 11 days, "The Highlights" you might say. Using NV was the best thing we could have done, from being picked up at the Airport, transfers, Itinerary, to the Car Hire (Inc Mobile phone and GPS), and some of the most unusual and brilliant places to stay. Our Rep Erla Sonja was fantastic. We met her when dropping the phone off at the end of the trip. Would I recommend using them, A big YES. In fact we hope to go back in 2014, even with some Knowledge of the country now, NV are on speed dial before we do anything. 

Iceland gets under your skin......it has ours.

One note of caution, you may already know, you think you are prepared, the cost of food, allow plenty in your budget.

The hotel was clean, comfortable and had friendly staff. The tours were very well organised and informative without overloading us with information. Nordic Visitor ensured that we had a smooth uneventful stay. We were greeted warmly by Harold at the airport and taken to the Blue Lagoon. Harold also gave us our Welcome Pack and took us to our hotel. All the tours that were booked ran to time and the drivers and guides were very friendly and helpful. It was simple to book our return trip to the airport so there were no worries. Overall a very satisfactory short break.

Kirsten was a wonderful guide…This was a wonderful trip in a most unusual land. Our guide was very informative, an excellent driver, and very considerate. The country was fascinating, and with my background in geology I was fascinated to see many things that I have learned about in the past. Overall this trip has been a highlight of our travelling experience.

We wanted to celebrate our Golden Wedding Anniversary by booking an " Iceland Complete " self drive tour of the island and spent many months planning our trip with Nordic Visitor. The young lady at NV was so helpful and friendly and arranged the most wonderful holiday - comfortable hotels or guesthouses in spectacular positions and only a few hours driving each day . Nothing was too much trouble and she made it all so easy . NV were so professional with the maps , detailed itinerary , cell phone and lots of helpful advice. It ranks as one of the best holidays we have ever had ,arranged by quite the best travel company we have ever used . We fell in love with Iceland - we have been lucky to travel all over the world and Iceland and our golden holiday will live in our memories for ever.

Graham and Diana S.

Our contact at Nordic Visitor was really helpful with all questions we had surrounding our holiday, which was invaluable to us, as we had not been on a holiday like this before. She made us feel as if no question was too small to ask & always replied promptly. All of the hotels were of a great standard, very clean & the owners/mangers were wonderfully friendly. We often ate in the hotels & the standard of food was really good throughout. We ended up with a number of favorite hotels: Vogar Farm had excellent foodboth breakfast & dinner, with a fantastic view & great rooms. Hotel Hellnar was again located with a beautiful view, really nice rooms & dinner in their restaurant was amazing. On the whole we enjoyed the non-chain hotels/ guesthouses the most, but all were of a great standard. Thank you for organizing a great holiday for us!

Amazing tour and although I didn't see the northern lights due to weather conditions, it did not dampen my experience in the slightest. The dog sledding, snow mobiling, reindeer farm and sleigh ride, arctic ice hotel : everything was fantastic. The guide's knowledge, briefing on equipment, experience was fantastic. I would recommend this tour and your company to anyone looking for a Scandinavian adventure!

Thank you Cecilia for all your help!!

A fantastic trip that had exceeded all my expectations! I had an incredible experience - definetly a trip worth investing in. Iceland is truly the land of untouched beaty, warmed by the hearts of the local people.

The only downfall was that the smell of sulphur was unavoidable. But, I guess that is God's gift to Iceland Haha.

I really enjoyed it. It gave me a great taste of Iceland and took away all the hassle of searching for tours and accommodation which is important for me because I have limited free time since I work 80-100 hour weeks. It took me to places in Iceland I may not have considered if I booked on my own.

Took a Northern Lights tour last weekend.

Very professional, great driver/guide. Super vehicle for 6 passengers.

Saw the Lights, wonderfully enjoyable evening.

Had a lovely time, best holiday in ages, thank you!

Your agent at Nordic Visitor did so much to make our tour a memorable experience and was so readily flexible, allowing us to modify our plans several times. Nothing was too much trouble to her and we were so pleased to meet her when we finally arrived in Iceland. I would have no hesitation in recommending Nordic Visitor to anyone who was thinking of visiting Iceland.

The itinerary that you mapped out was perfect. We would not have spent any more time or any less time in any place (unless, of course, we could stay for a month!).

Oslo and Bergen were so quaint and even better than we expected. Restaurants in both cities were fabulous. We especially enjoyed the country drives, with the best in Geiranger. What beautiful sights!

Thank you again for a wonderful trip! We have recommended you to our friends, and hope they travel with you soon.

We loved our Norway vacation!