We are very happy with Nordic Visitor and the service we were provided.  Everyone was very helpful and very responsive!

Thank you for always being available and communicating. We had an amazing time.

Everything and everybody was excellent. Thanks again!

We cannot speak too highly of the quality of service, attention to detail and the ongoing follow up and support provided by Margret. She is sensational and we would always encourage any friends to request her services. We travel extensively and have never previously experienced such wonderful and mindful support. Nothing was ever a problem

Excellent company to work with. The materials provided to us were well chosen and very helpful. We asked for additional copies of the road map and bound guide and these were waiting for us on our return to Reykjavik.  A pleasure doing business with Nordic Visitor.

Very quick to answer all of my questions with friendly informative replies Choices of varied accommodation was wonderful - loved the guesthouses. Daily driving time was perfect between destinations- not too long or too short. Excellent planning - well done.

You have a very beautiful country with wonderful friendly people to deal with. There are so many natural wonders to see and experience and we loved it all, a true nature lover's paradise. We were impressed by the cleanliness of the country, which shows pride in your environment. Ever person we met and spoke with, were so helpful and not only interested in talking proudly of their home, but took interest in us as well. Thank you for making our holiday very memorable.

Hotels were amazing.  We booked our own day tours.  Meals were expensive but delicious.  We LOVED Iceland.  Nordic Visitor crafted an amazing trip for us.   Our family of 8 had an experience of lifetime in an absolutely beautiful place.  

Our tour guide, was outstanding! He was very knowledgeable and interesting, very personable and went out of his way to meet people's interests! He was a great ambassador for Iceland and Icelanders :) He seemed to know every nook and byway of the country, and knew someone in every one.

Our sincere thanks to you, Aníta and Nordic Visitor, for our amazing 16 days of Complete Iceland. We very much enjoyed having the West Fjords included with a circle tour, and suspect that it will draw new customers for you. We wish you all the best in the exploding world of Iceland tourism.  

Booking with Nordic Visitor was a wonderful experience. We absolutely love Iceland. The Iceland Grand Tour was well planned by Helga. Perfect balance on the hotels. So much really useful information and tips on things not to miss. Really helped to take the stress out of the holiday with regards to booking the hotels and allowed us to focus on seeing the beautiful nature of Iceland. Thank you.

We had a great trip and were extremely impressed with the service we received from Nordic Visitor. The level of detail we were given to help us  with the trip was excellent. All the hotels were of a very high standard. We will definitely use Nordic Visitor again for any trips to the Nordics.

Nordic Visitor arranged a Grand Tour of Iceland for us (a couple about 60) over 17 days in late May and early June of 2012. From the very beginning we got individual attention from a dedicated consultant based in Reykjavik (thank you, María) and a tour itinerary that took in all the places that we wished to visit, including a night on the island of Flatey (recommended).

 

The arrangements were flawless; we were collected from the airport, given our pack of travel vouchers, and driven to our first hotel. Then the next day we were collected again and taken to pick up our hire car, all of which went very smoothly. Nordic Visitor lent us a mobile phone, which was comforting to have but which in the event we didn't need. The car came with an excellent satellite navigation device, which we certainly did need, and used all the time!

 

We opted for the more expensive end of the accommodation, and were very happy with the rooms Nordic Visitor secured for us.

 

Iceland was wonderful; we were lucky with the weather and so had every chance to enjoy our trip. Top highlights not to be missed were the Jökulsárlón glacier lagoon, a glacier hike at Skaftafell, the wildlife (mostly birds, but an arctic fox too) at Mývatn, and a spectacularly good whale watch tour from Húsavík. We were unable to drive far into the highlands, though, because it was still early in the summer, and some of the roads were still closed.

 

Overall, we couldn't have wished for better from Nordic Visitor. They gave us a real sense of personal service, we knew that they would have done their best had there been any problems for us, but mostly because of their meticulous planning, there were none.

 

I was pretty skeptical about booking a tour over the internet, but it worked out really well. I'm very happy with how easy the whole process was, and how it all turned out. The accommodations were great, the "optional activities" were fun and the itinerary was perfect. I would definitely book with you again!

Nordic Visitor was extremely professional and thorough in preparing us for our 14-day, self guided tour. They were very accommodating and responsive to our pre trip questions. We couldn't have been more pleased with their excellent, expert services! I highly endorse and recommend Nordic Visitor.

Overall, we were very happy with Nordic Visitor, especially with the itinerary materials we received on arrival and the seamless experience we had from arrival to departure.  The Garmin GPS we received with our car was very helpful, particularly in locating hotels and other necessities.

Overall a great holiday experience, we were very pleased that after e-mail discussion with our consultant we changed our preferred vehicle to larger AWD type, in particular when travelling through the ice and snow...We appreciated very much the map with hand written suggestions and all accommodation marked. The written itinerary was an excellent guide. Combined with the GPS supplied meant we did not get lost.

All services, from pick up at the Airport to the return bus service and including accommodation and meals, were to a very good standard and problem-free.

From the very beginning the service we received was first class and any queries we had were quickly and efficiently answered. Our holiday was totally trouble free and was exactly tailored to suit our requirements. Many thanks.

 

...Although we had to cut our trip short, we thoroughly enjoyed our travels and we immersed ourselves in the many natural beauties of Iceland. We have already praised your company and the services you provide and we will continue to promote Nordic Visitor as we share photos and travel stories with friends. THANK YOU ALL!

I have just completed a two week drive around Iceland. The bookings were all handled by Nordic Visitor Centre. I stayed at farmhouse hotels for most of the trip. I couldn't speak more highly of the whole experience. This started when I turned up unannounced at NVC in Reykjavik to check the trip; to the magnificent places I stayed at and the beautiful country. There was a volcano eruption while I was touring and the NVC contacted me before the eruption to warn me about it and afterwards to see where I was. The whole service was excellent and I will certainly use NVC if I can get back to Iceland.

to choose "Nordic visitor" was the best choice. We had 2 wonder fulls weeks.

The hotels were very comfortable and in a very good location.

All the organisation was good.

For any question I always had quickly answer.

We didn't have to care about nothing except the flights.

It was a pleasure visit Scandinavia with Nordic visitor

It was a thoroughly-planned trip from A to Z with many options to select from and add to the trip depending on the location. The booklets given were most helpful and actually more efficient than Google, or just easier to navigate.

The welcome pack was excellent…We were impressed with Alexandra's map & details on the itinerary. Thanks to Alexandra who organised our trip very comprehensively. We were very impressed with all the suggestions and how the map corresponded with the itinerary. We even went to the homemade ice cream seller Alexandra highlighted and had delicious dandelion ice cream. The preparation ensured our holiday went really smoothly. Thank you so much.

We have just returned from a wonderful 15 day tour of Iceland planned by Nordic Visitor. Our agent's name is Alexandra. She was always responsive to the huge number of questions I asked her when planning the trip. Her patience is commendable.

Once Alexandra zeroed in on my love for Puffins, and birds in general, she tailored a wonderful 12 day trip circumnavigating Iceland. We did the Eastern Fjords (Bakkagerði situated on the coast of the Borgarfjörður Eystri) where we were treated to Puffins with mouths full of fish. We also did Látrabjarg Bird Cliffs outside of Patreksfjörður in the Vestfirðir. We saw so much beauty in Iceland that it is difficult to describe. She also arranged fantastic places for us to stay, starting at the Center Hotel Arnarhvoll in Reykjavik. The information and map were well documented with our route outlined in green and our hotel name and night put in orange. It was very easy to follow her suggested route and we had a full set of vouchers for each place we stayed, including a gift of the thermal pools in the Lake Myvatn area.

My biggest concern was distance between places as it is difficult to plan how long we could stay in one spot before moving on. She worked the kilometers out and gave us an approximate time frame to reach the next destination. That helped with adding or eliminating the amount of stops we could make. My only regret is having too few days in Iceland as well as several "down days" where we didn't feel like we had to move on so often.

I would highly recommend this company and Alexandra. We even went to the office to meet her and everyone was so warm and hospitable.

We booked rather late, but our travel adviser was right on top of everything and got our plans quickly in order. Our plane to Iceland arrived very late, so we were unfortunately unable to meet with her personally. She did, however, make sure we received a travel bag with an excellent personalized tour book and driving map. Our accommodations and highlights the to see along the way were clearly marked, and we were very pleased with every place she recommended. We saw the beautiful natural features and learned the incredible history of the island along the way. Iceland is unique - rich in natural features and culture. Almost everyone speaks English, so even though the Icelandic language was difficult, we were always able to find help. This was a fantastic trip - probably the best in natural beauty I've ever taken. Someday, I hope to return, and I will use Nordic Visitor as my choice of travel planner.

We were very pleased with the planning/reservation services provided to us by Nordic Visitor. We were not quite sure what to expect, but everything went according to plan. Before our arrival we received a fairly comprehensive information package in the mail including a large map of Iceland and detailed itinerary. On our arrival at the airport we were picked up by a taxi driver who had our vouchers for the hotels, car rental and ferry. The next day we were driven to the car rental agency, and with our GPS powered-up, away we went! It turned out to be two weeks of incredible scenery, learning and great food. We recommend this trip and company.

We were thrilled and have already passed along your website to friends! Thank you so much for planning such a spectacular holiday for us... We plan to return and would love to work with NV again. We've been all around the world and agree that Iceland is at the top of our favorites!

dear nordicvisitor, dear sola!

i almost cannot believe that i did not make it to send you a long e-mail with our warmest thanks for the arrangement of another unforgettable trip through your wonderful country!!

after experiencing the tour "iceland complete" in 2009 with my travel-compagnon wolf, this year i wanted to show this amazing island to my brother who lives in sweden.

i really did not mind to book "the same tour" once again, it had been beautiful enough. imagine how surprised i was to find out that - ofcourse - you sent me to see the "normal topics" of this tour like thingvellir, gullfoss (and a number of other "fosses" ... with the exception of SELFOSS that we visited on own initiative and it turned out to be a town!!).... but all together you had chosen an absolutely new route, with new highlights /such as a night right under the eyjafjallajökull/ i could show my brother all the wonderful things that i had seen the year before, and see a lot of new things for myself. last year i have had the impression that this trip could not be topped ... it could ... or at least: it was not less beautiful but different.

in case i should find a "driver nr.3" i would not hesitate to book a tour with the same name once again!!!

so let me once more thank you so much for the brilliant job you have done, really adapting the journey to the needs and taste of your customers! everything that was under your control went absolutely perfect! *)

 

when i talk to people here in vienna, i always carry with me a card with your e-mail address ... as wolf said last year: it relly is "parad-is-land".

and when i talk to my brother in sweden, every conversation end with the sentence: "my god - iceland was sooo beautiful!!"

 

thanks once again,

 

We loved the little extra tips on our map and took advantage of as many as possible. 

Nothing matches the local knowledge and back up that you provide especially in unexpected circumstances. When we visited you offices at the end of our journey (to return the mobile phone) we were so impressed  with the lengths that NV were going to assist people that were stranded due to Highway 1 being blocked. We will be singing your praises for years to come.

We were very happy with Nordic Visitor and the service we were provided with.  Everyone was very helpful and very responsive!

 

A trip we will remember for long long time.

The extensive information you have on your website was very helpful in deciding how we wanted to approach our vacation and which tour to select. The materials provided and the telephone assistance were both invaluable during our visit. I'm confident our adventure would not have been nearly the success it was without your assistance. Everything went very smoothly and we highly recommend to friends and family that you are the place to go for their Nordic travel. Thank you so much!

Nordic Visitor is an excellent company and we are VERY satisfied with our travel experience.

Overall we were very pleased with the quality of the accommodations.  The itinerary that was built for our trip was very well planned leaving enough time to explore the areas we were travelling as well as having sufficient time to find our nightly accommodations.  For the most part we ate in restaurants located in the local areas as opposed to the hotels as some of the menus were very restrictive in selection.  Breakfasts provided at the accommodations were fresh and lots of variety.  Visited local museums but did not book any extra activities (whale watching, guided tours) as we prefer to explore on our own.

Our travel agent, Kristin, feels like an old friend now. I emailed her constantly with questions before the trip, and she answered every one with details. I am amazed how well she listened to what we wanted to do and see during our visit and set us up to do it all! Our accomodations were excellent and the tours were top notch. We will let our friends know about your travel service as many of them are curious about our trip. Thank you for an amazing adventure on your magical island.

This was a trip we dreamed about for quite a while. Nordic Visitor and Arnar made it all come true. Every question and request I had was addressed quickly and professionally. The trip was fantastic and we didn't have to worry about anything along the way, it was perfectly arranged for us. The accommodations were comfortable and exactly the kinds of places we would have booked on our own. We loved Iceland and hope to return someday.

Dagny was wonderful to work with. She was very pleasant and patient with us, as we had a lot of questions. We appreciated all her recommendations of places to stop on our way also.

Overall, the standard of service provided through Nordic Visitor was of a high standard and we as a group have no complaints or criticisms. We found the flexibility of a self-drive tour to be just what we required and with the time we has (15 days) we were able to see most of the accessible parts of the country that we sought. Clearly, in May, there are considerable limitations on experiencing the highlands area, but we understood that well before the trip. However, we were able to obtain some experience there on some tracks that were partly accessible (e.g. Kjolur) as well as going on a flight from Myvatn. Everyone enjoyed the varied landscape, geology, the climatic diversity (surprisingly, quite a lot of sun), and cultural/historical aspects.

This was easier to do than I anticipated. Once I got familiar with the rental car and driving conditions, all I had to do was make it to the next hotel and everything was taken care of...The one thing about Iceland I didn't expect was the attitude of Icelanders. They are such a happy and joyful people to be around, you can't help but have a wonderful time...The beauty of Iceland isn't just in the scenery, it is in the people themselves, the food they eat, the music they listen to. This trip far exceeded my expectations. I can't thank you enough for having me as one of your guests.

My partner and I have just returned from three months travelling around Europe with one of our stops being in Iceland for 3 weeks. We booked to drive around Iceland for 2 weeks with Nordic Visitor after booking a trip with them to Greenland. Iceland we have to say was the highlight of our trip. The fact that the car, hotels, activities were arranged prior to us landing was a great time saver. The welcome pack was a very pleasant surprise. The only negative point we had is the GPS sometimes did not pick up some of the hotels / activities we were scheduled to go to, to have a GPS pre-programmed waiting at the rental car company would more than exceed expectations. All in all we will definitely be using Nordic Visitor for our next trip to Iceland.

I was very impressed with the work put in to the travel maps and details of what to see, where to eat and general information of what to expect on a self-drive holiday. Having contact with Anita via emails during our holiday helped make us not feel isolated. NV obviously has put a lot of forethought into making a self-drive holiday in Iceland not feel so daunting.

Not only did Nordic Visitor delivered on everything that was needed, all the extra tours that were booked by them exceeded our expectations. Spent 16 days on a self-drive tour of Iceland including west fjords. Every detail was taken care of, the car was excellent, the accommodations that were booked were more than what was needed. They gave us a telephone and had regular contact with us. Assisted us every time we needed any assistance. Will recommend this company and will be more than happy to use again in the future. I highly recommend it and give them A++++++++++. 

 

Tip to travelers: Do everything with lots of time. We planned this trip more than 7 months in advance. Do your homework. Find about weather condition, climate and clothing needs.

 

We specifically requested guesthouses rather than hotels for our stay as we felt it would be a better way to meet Icelanders. We were not disappointed. The hosts were all friendly, engaging, and a delight to talk with.  The accommodations ranged from newly constructed to buildings more than 100 years old.  Many buildings were re-purposed from their original use to accommodations for travellers which was rewarding to see. All the the accommodations were licenced which is a measure of ensured quality.  All were clean, quiet and provided excellent breakfasts. The car rental was without hitches. When booking the tour we upgraded the car from economy to compact (a Citroen Cactus) as from our driving experience in northern Canada we knew a larger car is better on some roads.  We made the right choice and our overall experience with the car was very positive.  The vouchers supplied by Nordic Visitor were all recognised by the service providers. Our reservations had all been made and no difficulties were encountered.

Very high standard keep it up

We had a great time.  The map outlined and prepared for us was great, along with ideas and suggestions for each day.  It was just enough. Thank you VERY MUCH!

Iceland is amazing. The most beautiful country I've ever seen and the Icelanders are very helpful and hospitable. The tour itself was very carefully organized in advance and went off without a hitch.

Arranged a self drive tour of Iceland through Nordic Visitor (Iceland Complete Tour). Was very impressed with the quality of service. Accommodations, Vehicle rental etc was of excellent quality. The biggest initial reason for using Nordic Visitor was the quality of their web site. It is very detailed and informative. Their staff responded well and quickly to any questions and concerns we had. Am looking to do a self drive tour of Norway and Nordic Visitor will be my first choice as my travel agent. 

The map provided to us highlighting the route and where the hotels were located, as well as attractions, was extremely helpful. The itinerary was well planned and we never felt rushed. We really enjoyed your wonderful country!

I had done enough research to be dangerous and overwhelmed. Jelena did a great job assimilating my desires and her knowledge of the area and planned the trip around our interests. All suggestions she made were spot on and contributed to the success of the trip. There were a few minor hiccups but nothing that couldn't be worked around. Contact with Nordic while in country was always handled quickly and in a professional manner. It was nice having the peace of mind knowing Nordic had our backs. We loved Iceland and can’t wait to go back!

We have traveled to many places but our trip to Iceland was an epic adventure. Each region we visited was different and each had its own charm and beauty. When we returned to Canada we recommended Iceland as a place to visit, and to contact Nordic Visitor because they offer outstanding service. The information package was well put together. We really appreciated the map which highlighted the trip route, points of interest and daily accommodations.

Our experience with Nordic Vistor agent Alexandra was exceptional, emails were answered quickly and all questions were covered. Our face to face meeting with her was warm, friendly and helpful for the last minute questions we had. We have already recommended Nordic Vistor agency to many of our friends.

We found the whole experience of visiting Iceland was very much smoothed by the prior arrangements and efficient service. It was good to visit the office and meet Alexandra and she was lovely and charming. The accommodation was largely excellent and the recommendations for our days were great. We had one of the best holidays ever, and given that we were in a very unknown environment, did not speak the language and had no experience of driving on the 'wrong side' of the road in snowy conditions, we were very pleased that everything worked so well. Thanks to you all for the great service.

In August, we completed the Iceland Complete tour, arranged by Thordis of Nordic Visitor in Reykjavik. What a wonderful experience! We were met at the airport in Keflavik by the most hospitable, informative cab driver in the world, which was a great start. Rental car, GPS and cell phone were also arranged for us. Accommodations were delightful. Part of the reason for that is the widely varying style of each place - from elegant, to rustic, and always scenic. 

We loved that an itinerary was provided, with suggestions of what to see and do each day, but we had complete freedom to decide which we wanted to do. Because of the great flexibility, we often had the opportunity to discover unexpected delights, like a wonderful horse show on a Sunday afternoon! When we returned our car in Reykjavik, there was a huge festival going on, and many streets (including the one our hotel was on) was blocked, but the creative young man from the rental agency was able to deliver us to within a block, and we were soon able to join the party. A great trip arranged by a great travel agent and company. Any Nordic trip we plan in the future will have us contacting Nordic Visitor!

As an ex travel agent I really appreciated your way of work, all the information we received before (as well as vouchers to check, etc.) and all the documentation we received on the spot. 3000 pictures to organise now at home as an excellent souvenir from Iceland :-)

The trip was great..extremely lucky with the weather - only one raining day (when we visited Askja crater)....but still ok since that day we had a warm bath in Viti crater :) The landscape was fantastic...we enjoyed a lot...from south to north, from east to west....as I told you we spent one day in Askja...then we visited Vigur and Ingolfshofði... We took more than 2500 pics, we drove more than 3300 Km...and for my friend I think this experience was even more exciting since It was the first time in Europe. We met many friends on the way - most of them "Nordic people"...we slept in great places....had bath in hot springs in the mountains...everything went very well.

We were very pleased with every aspect of this company.  It exceeded our expectations. We have already recommended Nordic Visitor to our friends and family and will continue to give it high praise. We would also like to mention that everyone we met on our rip that used Nordic Visitor also verbalized satisfaction with their experience.

 Kristin was wonderful. The information provided was very useful. We were happy with everything and had a great experience in beautiful Iceland.

The service provided during the reroute far exceeded my expectations; the team went above and beyond to work with/for us and were gracious and responsive in light of what I imagine was quite chaotic for all. The vendors that partner with Nordic Visitor were amazing and understanding, and everyone went well above and beyond to take care of us.  I am extremely impressed and talk about your agency as much as I talk about how much I have fallen in love with your country!  Your team is exceptional!

 

Thank you for making our holiday so memorable. It was a pleasure doing business with your company.

 

We chose Iceland for our honeymoon, and were NOT disappointed!  It was all fabulous! You expect a few hiccups when traveling out of the country and this is the first time I hadn't made all the arrangements myself.. but I was so pleasantly surprised by how well everything went!  Great Job Helga!! 

Klara really was excellent in answering questions and helping us prepare for our trip. We ended up getting off to a very bad start when we missed our flight on Saturday and could not get another till Monday (totally our fault for missing it). Needless to say with different stays and activities lined up each day, we were quite distraught at the impact this would have. We called the nordic emergency help saturday night and reached Stella Bryndis. She handled the changes immediately, rebooking stay and activities and really made us feel much better about recovering from our mistake. In times like this, having good people to work with really provides incredible value. Our thoughts on the nordic staff are just generally "amazing". So we just say thank you to all these fine folks who helped us to visit country we had never been to and one of the most beautiful we have seen!

We had an amazing experience. Everything went smoothly, we loved the hotels Helga chose for us, and the information we received before the tour was very helpful. I cannot wait to travel with Nordic Visitor again. We have already recommended Nordic Visitor to my parents, and they are planning to book a tour within the next couple months!  THANK YOU!

The accommodations were all very clean and the beds in all of them were very comfortable. Hotel staff were always helpful. The range of accommodation from former boarding schools to new hotels was interesting in itself and the variety added to the tour. The meals provided were excellent and high quality. There was also a delicious variety of food.  Our guide was possibly the best guide I have ever had on a guided tour. He shared with us his enormous knowledge of Iceland and made every effort to provide us with an understanding of the geology, history and social development of Iceland. He had a great sense of humour and was kind and caring to everyone.

I felt that the organisation by Nordic Visitor was excellent both before and during the tour. There was always someone on the telephone to answer queries before I arrived in Iceland. There was a small change to our itinerary and great efforts were made to compensate for that with an extra evening meal and additional visit to a small farm as well as a trip on a trawler in the Western Fjords. These were much appreciated. My friend Lesley Hallett and I visited the Nordic Visitor Office in Reykjavik after our tour and were delighted to meet some of the staff. We recorded a short video of some of our immediate reactions to the tour.

I wanted to say a big thankyou for helping me organise this trip at such short notice. I had done no research before I arrived due to the holiday being organised at the last minute and yet it didn't matter as everything was so well organised. The documentation (book with all the sights and itinerary) that was provided was perfect and in fact I didn't need to use my lonely planet. The map which you highlighted with my route was my life saver and made driving around so easy. The mobile phone, MBB device and GPS were also useful and made me feel safe and connected the whole trip. I would not hesitate to use your services again and if any of my friends ask me who to use in Iceland I will definitely recommend Nordic Visitor. Thank you again loved my holiday and it wouldn't have been possible without your great service.

We would like to thank you for your efficiency and charm, for providing sufficient assistance at the start of our holiday to enable us to enjoy it to the full and 'independently', I.e. Without further assistance during the holiday. We felt that the hospitality and leisure industries of many other countries would benefit by learning about Nordic Visitor's professionalism.

Several things that make Nordic Visitor so outstanding: During the booking process: An assigned contact offered recommendations based on our inquiries; offered options.; created a good customized itinerary. Availability when contacted: Whenever we called during our trip, someone was always pleasant and able to help us. Itinerary and vouchers: There were no glitches with vouchers in the entire 22 days of travel. Most appreciated was when GPS coordinates were listed in our personal plan book. Wish we had that for every stop as sometimes it was challenging to match the city spelling with the GPS. The Highlights and Useful Info Book was very well laid out. The Map was invaluable with all of our hotels, tours, suggested spots highlighted to coordinate with our Itinerary Plan book. Throughout our entire planning and traveling you have the sense that every Nordic Visitor staff member wants to make sure you have the best trip ever. They appear to love their jobs and therefore create a grand experience! We are ever grateful.

We found the entire holiday most pleasurable and well orgainise by your company. Your holiday pre planning and follow up was exceptional. Sigfus was very helful, prompt and professional, we could not have been happier with your organisations delivery of this service. Iceland was a truely amazing experience for us.

The hotels surpassed our expectations. We were impressed by the kindness of the Icelandic people. Thank you for making this a wonderful trip for our family. We hope to return soon to Iceland and would certain plan to use your services again.

Hafdis was very professional and helpful throughout the process. I am grateful to her and everyone else at Nordic Visitor for putting together this experience for my son and me.

I used to own a tour company myself so am quite confident that the services we received from Nordic Visitor were not only competent but actually went beyond what the promised.

 

We used NV for an 18-day self-drive around the entire country, including Westfjords. Keeping it short, they provided everything promised and even more. Documentation, driving instructions, optional places to visit and pretty much everything else was spot on. They even provided a cell phone for our unrestricted use (which, because of their planning and execution, was not needed, not even once call).

 

Every encounter with a service provider, basically the rental vehicle and hotels (plus a few optional tours we had them book), went smoothly and cleanly. Not one problem. Yes, they may have cost us a bit more but it was worth it (and, I'm sure, would have been even more worth it if there had been any problems along the way).

 

I cannot recommend NV more highly.

I found Iceland a most beautiful and exciting country but more important and impressive is the quality of your society as a whole. I thank you at all at Nordic Visitor in particular and all the people of Iceland in general for making my visit so memorable

We had an absolutely wonderful time on our two week Iceland Complete vacation via Nordic Visitor in May/June 2015. Anita and Alexandra planned a perfect itinerary for us and answered all our questions. Everything went off perfectly from the gentleman who first met us upon our arrival at the airport, to the car rental, to the hospitality we received at each of the hotels. The scenery (mountains, glaciers, geysers, rainbows, etc) was beautiful, the different hotels were excellent (we enjoyed the farm the best) and the included breakfasts were plentiful and delicious. We saw many animals(whales, reindeer, seals, birds, etc.) and withstood the changeable weather. We have many fond memories from our time there and the 1,500 pictures we took. We are very pleased to highly recommend Nordic Visitor to all who want an unforgettable vacation in Iceland.

The accommodation all nights was good, clean and with a friendly welcome...Whale watching was amazing, we saw a blue whale and a humpback and when travelling around the fjords we saw a minke whale, we were so lucky. The drive up to Bakkagerdi was worth it as the puffins were so close.  The trip to vigur island was great, more puffins and so many eider ducks, friendly people and lovely refreshments. Food although expensive was good quality and we catered for ourselves some nights as you don't always want to eat out. The scenery was amazing, exceeded expectations.  On the whole an amazing holiday that all went well, if a bit nervy at times when driving through high mountain passes when it was snowing.

All went well, the tour booking process, car hire, accommodation and transfers all worked like clockwork, thoroughly enjoyed our tour and would book with Nordic visitor again.

 

We had a fantastic holiday all round and are very likely to return. The information supplied by Nordic Visitor concerning the volcanic activity was very timely and helpful too. For us the self-guided tour worked perfectly.

We wanted to travel around the Ring Road in Iceland for two weeks on our own (parents and one teen) - hate tour buses. But trying to book all the accommodation felt daunting, especially since we knew very little about the country, and where it would be nice to stay. Instead of overwhelming myself sifting through guide books and websites, I found Nordic Visitor. They took care of everything; booked all our guest houses (they have three levels: Basic, Comfort and Quality - we went with "comfort"), suggested where we should spend extra nights (they have basic tours that you can build on - we didn't want to have to drive somewhere new every day), booked some activities in advance (like snorkelling and a glacier hike). I must have sent them at least a dozen e mails with all of my questions, big and small, and they always responded promptly and kindly (even though I suspect I was getting to be a pain in the butt!). When we arrived, a driver brought us to our first hotel and gave us our package, which included all of our vouchers for guest houses and activities, an excellent road map, and even an Icelandic cell phone, which came in handy frequently throughout the trip for booking restaurants and activities. They took all the stress out of it; all we had to do was enjoy our holiday. I can't recommend them highly enough.

I have never used a travel service company before. After our trip though, I have already recommended traveling to Iceland to anybody that will listen. I also said what tour we did, and that by using Nordic Visitor, you will have a great time with no headaches.

I would like to congratulate you on the very comprehensive information you sent us prior to the tour. We have done many international tours, but have never received such comprehensive pre-tour advice. That combined with the maps made it easier for us to navigate around Iceland, which was harder than I first thought. I would also like to congratulate you on your response to any of our queries prior to leaving. Any query was handled quickly and efficiently.

I really felt your booklet of Useful information and Iceland Highlights was very helpful. Iceland is a beautiful country, the people are friendly, the geology is unique and the history is very interesting.

It was a fantastic trip, with so much to see and do that we would need much more time to do all the walkings and enjoy all the beautiful sceneries. It certainly fulfilled our expectations.

This was a special holiday we had been planning for over a year to celebrate our Golden Wedding Anniversary and thanks to your careful planning for us it was a holiday that we will treasure for the rest of our lives. Thank you.

My wife and I chose Nordic Visitor to arrange this self drive tour for us. We travelled in July and were very lucky with the weather. 15 days sunshine out of 17. Iceland is one of the most beautiful countries we have ever visited, and we were impressed by the friendliness and hospitality of the people ( and also by the fact that almost everybody spoke English). Outstanding also were the services we received from Nordic Visitor through María, their representative. From pick-up at the airport to the selection of the places to stay, every detail was exactly as advertised and flawless. The documentation we received prior to arrival and then again in Reykjavik was plentiful and very useful. So were the hints and other information we received from María personally at her office. We are full of praise and shall share our experience with friends and family.

I usually book all our vacations myself and was a little nervous about handing the vacation over to a stranger, but Nordic Visitor has changed my mind. Kristin was amazing. She answered all my questions quickly and thoroughly and was very easy and pleasant to work with even as I peppered her with nearly daily e-mails during the planning process. She was right on point with all her suggestions and the trip was better as a result. The provided map with the highlighted route/points of interested/accommodations was invaluable, and provoked envy among other tourists who had used different tour companies. We appreciated the provided phone - it makes travel easier when you know you have a lifeline to call for help if you run into trouble. Overall, it was absolutely a top-notch experience and we are already talking about our next trip. We will definitely be using Nordic Visitor again!!

This vacation was definitely the most beautiful one in all my life, and you know how old I am and can imagine that i have done a number of beautiful trips. The preparation from your side was so absolutely professional, so excellent and brilliant ... other travell agencies in the future will have a really hard time to even come near this standard. I already plan to come again next year, either 10-14 days on my own, or for a sort of same trip with my brother. he lives in Sweden, and has been to Reykjavik a few years ago on a company-convention ... but only a few days, and has not seen too much. (but was fascinated like everyone who has eyes to see iceland). Once again: our warmest thank you so much for the preparation of this trip. even if you might say that this was your job ... you did an excellent job!! And you know we have met other customers of yours who said the same.

The organisation of our trip was exceptional  Kristen was very friendly and competent and we were very happy with her Thank you for a wonderful trip

We normally make all our own bookings when travelling, however were very pleased with the Nordic Visitor package. The suggested route and highlights were all spot on, and there were no issues whatsoever with any of the bookings. It all went very smoothly and allowed us to concentrate on seeing the sights :)

I was very happy with the level of organisation and information that we were given for our trip. I loved that we got to keep a book that represented the sites visited on our trip. The big map with the route and sites to visit marked on it was also appreciated. We only needed to call the office once during our trip to change the itinerary and Larus was very accommodating. I would definitely use Nordic Visitor again.

Was extremely pleased with your assistance when requested.

No muss, no fuss. Everything was wonderful. Iceland speaks for itself.

What a wonderful experience! Nordic Visitor (Sigfus and the Nordic staff) did a wonderful job in anticipating all our needs/wants. And, when problems arose, they promptly and kindly answered the emails that I sent and helped put my mind at ease/answered my questions. You can definitely tell that Nordic Visitor puts their customers first!! You can also tell that Nordic Visitor has a good relationship with all the companies (hotels, excursion vendors, car service rental car, etc.) they deal with because there were absolutely no issues with the vouchers and all reservations hotel/excursions were honored. I will happily recommend your company to all my friends ...and strangers too!!

Iceland is not only a wonderful country to tour with friendly people but the services and detailed personal itinerary provided by Nordic Visitor, made our visit one of those lifelong memorable occasions.

All the accommodation was of a high standard,the day tours were brilliant and very well guided and the food was of a high standard. I cannot stress how much my wife and i were impressed with our guide, he was extremely knowledgeable about Iceland and nothing was too much trouble, I must say that after travelling the world Iceland is one of the best places we have ever visited and we will return one day.

We were extremely happy with the service from Nordic Visitor. The amount of detail in the travel itinerary was more than excellent. The trip ran smoothly. There were no surprises or problems.

We were thrilled with the accommodations and really everything about the tour.  We're planning on writing a more detailed email to share how much we enjoyed this trip thanks to Arnar's arrangements. We would have checked off "Excellent"  if that had been a survey qualifier that was available.  Thank you very much for helping us to explore Iceland.  We LOVED it and I hope we are able to return in the future.  If we do - we will definitely use your services again.

Our travel consultant was amazing! Our e-mails were responded quickly and we could not have asked for a better experience. We had quite a lot of add ons and he organized everything to fit into our tight schedule. My husband and I have only good things to say about Nordic Visitor. Continue your great work! We noticed several tourists with the Nordic Visitor bag of goodies and we understand why. Very professional and courteous service. Thank you for helping us make beautiful memories in Iceland.

The organisation was superb and everything was very clear. We managed to see most of the recommended high spots from the wonderful itinerary which was prepared for us - plus a few other extras. We managed seven hot bathing experiences and only had to pay for two of them! The Hotels were excellent - very friendly people too, and we managed to see the northern lights at one of them at 1.00 am!! Fantastic holiday.

I am extremely impressed with the outstanding quality of the road system in Iceland. The terrain is very severe in many areas but in spite of that the Icelandic  Government has put together an extremely good road system throughout all of the country that I traveled. The tunnels in particular were very impressive. On a self-guided driving tour the GPS is completely irreplaceable. For a non-Icelander, the place names are impossible to read or remember. They GPS however makes it very easy to navigate the remote areas of the country.  

Fantastic experience! I feel like I could be the US spokesperson for travel and tourism in Iceland...everyone should go! Thank you for all that you did to make our trip truly incredible, memorable and wonderful.

We took their 17 day Grand Tour of Iceland. And they took care of our every want and need. From pre-planning to the last day of our visit, Nordic Visitor provided all of the assistance we needed. There is no other way to see the entire country and travel in the style to which you are accustomed. We stayed in the best hotels around the Island. We enjoyed our SUV with all-wheel drive. We visited all of the sights that we wanted to see. They provide you with a loaner cellphone so that you can contact them at any point on your trip to get their help... And we never used it. We had a detailed map with our route outlined, a gps that we used all the time, and other literature on the sights to see. We drove 2,000 miles over 17 days and, other than the roads, enjoyed every mile and every change of scenery. We plan to return to Iceland in winter to see the Northern Lights and we will use Nordic Visitor to plan our visit.

"We had an absolutely wonderful time on our two week Iceland Complete vacation via Nordic Visitor in May/June 2015. Anita and Alexandra planned a perfect itinerary for us and answered all our questions. Everything went off perfectly from the gentleman who first met us upon our arrival at the airport, to the car rental, to the hospitality we received at each of the hotels. The scenery (mountains, glaciers, geysers, rainbows, etc) was beautiful, the different hotels were excellent (we enjoyed the farm the best) and the included breakfasts were plentiful and delicious. We saw many animals(whales, reindeer, seals, birds, etc.) and withstood the changeable weather. We have many fond memories from our time there and the 1,500 pictures we took. We are very pleased to highly recommend Nordic Visitor to all who want an unforgettable vacation in Iceland." 

We were extremely impressed by the excellent service offered by Sigfus during the entire booking process.  All our questions were promptly answered and appropriate web links sent with any extra information.  I suggest you could include EXCELLENT on your scale, above VERY GOOD.  We have done quite a lot of travelling and have yet to find a more attentive and efficient travel agent!  We also very much appreciated the notices from your CEO about the impending strike action, which fortunately, did not go ahead - another impressive action on your part.  So well done NORDIC VISITOR and we absolutely loved ICELAND - we had a fantastic holiday!

Very happy. Iceland is expensive for us but it was worth every cent! Have already recommended Nordic Visitor to a number of fellow travellers and friends. You should be proud of the service you offer.

You are so well organized and thorough. I cannot say enough good things about the map. The accommodations were very nice. Everyone we met was so professional and welcoming. We have already recommended you to several friends.

We wanted to tour Iceland on our own, but knew nothing about where to stay, what to see or how long it might take to drive ourselves from place to place. After much research on the internet, we chose Nordic Visitor and could not be happier that we did so. We told Alexandra what we would like to do, how much time we had and what type of accommodations we would prefer. She suggested an itinerary, booked the hotels and made the car reservation. Much in advance of the trip, we received in the mail all of our hotel and transportation vouchers, a detailed itinerary, a map with a suggested driving route and all of our hotels plotted on it, along with suggestions about where to eat and what to do and see along the way. Alexandra was efficient, helpful, responsive and always cheerful. Once in Iceland, we received an Iceland Road Atlas and a phone to use in emergencies. Nothing went wrong on this trip. If it had, I know that Nordic Visitor would have helped us in any way that they could. My expectations are high and they were surpassed.

We asked Alexandra to try to get us the best rooms possible that were also quiet, if possible. It was obvious that she had done so at every destination. She asked us what we wanted, listened, asked a few good questions and then did her best to find us what we asked for and we were very pleased with the results. The materials provided by Nordic Visitor were fantastic. We used the maps and the brochures and the itinerary and read every suggestion. The map with a suggested driving route to each of our marked hotels was very helpful. We were very, very well prepared for this trip because of the outstanding work done and materials provided by Nordic Visitor. 

 

The trip was planned for us (based on what we wanted to do) and all of the details had been taken care of for us. The route was planned, the hotel reservations were made, we had books and maps sent to us and we were provided with a phone and GPS. Nordic Visitor thought of everything – and made themselves available by phone and by email all during our trip to answer our questions or help us in any way that they could. 

 

Working with Alexandra was just a pleasure. From the very first email I sent of inquiry about the possibility of booking a trip with Nordic Visitor until the email I sent at the end of our trip asking if we could change our shuttle pickup time at the hotel, she was helpful, knowledgeable, responsive and always cheerful. Thanks to Alexandra and Nordic Visitor, this was one of the best planned and organized trips we have ever taken. Nothing went wrong, but I have every confidence that Nordic Visitor would have helped us had there been any problems. I have no recommendations for how Nordic Visitor could improve what it does and that is unusual for me. My expectations are high, and they were surpassed.

 

What a beautiful, vast, diverse country. Nordic Visitor ensured we had all the advice needed to tailor-make the holiday to our exact interests and abilities. We took our two youngest children and they were accounted for in suggestions of things to do and see. We all had a fantastic time. Thanks Gudrún.

Overdue, however, we need to shout out to Sola at NV who really helped us all during our Grand (Self) Tour. We have never used an agency before, so this was a new experience putting all of our plans and itinerary into NV's hands. 

 

Our last minute planning inevitably created some initial surprises which weren't anticipated; all travel has that. Sola was incredibly professional, responsive and helpful each time we had one. She did a terrific job in problem-solving and helping make our trip one of our best ever. The lodgings were great to satisfactory, the flexibility in our occasional re-routing or slowing down really was an amazing help as we explored this wonderful island. We are headed back this summer again most likely. Again, we would use NV again and certainly we would ask for Sola.

 

We would urge to take the time with whoever is assigned to you to make clear what you are interested and doing and where---if you have strong preferences. 

This was a trip of a lifetime for us. All of the accommodations were great! There was enough time in each day that we were never rushed to get to the next place.

Thanks ever so much

We wanted to celebrate our Golden Wedding Anniversary by booking an " Iceland Complete " self drive tour of the island and spent many months planning our trip with Nordic Visitor. The young lady at NV was so helpful and friendly and arranged the most wonderful holiday - comfortable hotels or guesthouses in spectacular positions and only a few hours driving each day . Nothing was too much trouble and she made it all so easy . NV were so professional with the maps , detailed itinerary , cell phone and lots of helpful advice. It ranks as one of the best holidays we have ever had ,arranged by quite the best travel company we have ever used . We fell in love with Iceland - we have been lucky to travel all over the world and Iceland and our golden holiday will live in our memories for ever.

Graham and Diana S.

The cell phone given to us was very helpfull, especiay because we did had problem with our car and it was very convenient to handle it with the phone we had. Material we got - was very helpfull. Nordic Visitor‘s agents were very friendly and professional.

Just want to thank you and Nordic Visitor team for the excellent service you provide…never experienced in a travel agency such a professional and kind treatment. We loved your country, the Icelanders are such a loving people…it was a vacation that we will never forget…..so many memories. Like your slogan says: an Unforgettable Travel Experience!

Dear Maria, It's been a week since we came back home, and we still haven't recover from this great experience... WE HAD A GREAT TOUR OF ICELAND! It was the best vacation we ever had! Thank you very much! The organization of this tour was just perfect! And it's all thank to you!!! Thank you again, and we hope to come back to Iceland soon... And if you'll come to Kenya, please let us know. Best wishes to you and your family.